Program Manager for 24-Hour Residential Group Home

Hummingbird Care Home LLC•Eugene, OR

6d•$57,200 - $62,400•Onsite

About The Position

This is a full-time position with Hummingbird Care Home. The Program Manager is responsible for management of day-to-day facility operations. They report to the Program Director, ensure adequate staffing at the facility at all times, and supervises the program assigned to ensure the continuous objective analysis of the organization’s compliance with: objectives stated in the individual support plans- including behavior and medical plans so that the needs of individuals served are met; federal, state and local laws and regulations; agency policy and procedures- including all required documentation. The Program Manager also ensures that all staff receives the training required and necessary to deliver quality services. Scheduling for the program and making sure that all the shifts are filled, and accurate staffing is provided for the supported individuals falls under the Program Manager responsibilities as well.

Requirements

At least 2 years of experience serving people with developmental disabilities.
Experience working with Therap.
Experience completing Individual Support Plans (ISPs).
Management experience: 2 years (Required)
Writing and Implementing ISPs experience: 1 year (Required)
Therap experience: 1 year (Required)
Associate degree in Social Work, Special Education, Psychology, or a related field; or equivalent combination of education and experience totaling more than two years.
Experienced at writing, reviewing, and implementing ISPs.
Ability to review and critique Positive Behavior Support Plans and Nursing Care Plans.
Knowledgeable in Oregon Administrative Rules (OARs), updates, and licensing.
Assist in developing and implementing documentation systems in compliance with OARs.
Must maintain all relevant certification and training requirements.
Approved Background Clearance Application, through the State Background Check Unit every 2 years or when the employee's position changes.
3 professional references are required.
Valid Driver's License (Required)
Reliably commute or planning to relocate to the Eugene/Springfield, OR area before starting work (Required).

Nice To Haves

Current Oregon Intervention System (OIS) Certificate (Preferred)
Current CPR/First Aid Certificate (Preferred)

Responsibilities

Management of day-to-day facility operations.
Ensure adequate staffing at the facility at all times.
Supervise the program assigned to ensure the continuous objective analysis of the organization’s compliance with objectives stated in the individual support plans, including behavior and medical plans.
Ensure that the needs of individuals served are met.
Ensure compliance with federal, state, and local laws and regulations.
Ensure compliance with agency policy and procedures, including all required documentation.
Ensure that all staff receives the training required and necessary to deliver quality services.
Scheduling for the program and making sure that all the shifts are filled, and accurate staffing is provided for the supported individuals.
Maintain professional relationships with program managers, all team members, and County Case Managers.
Develop and implement a system to evaluate the skill, experience, and professional development needs of all staff.
Work with staff to develop objective performance measurements across all jobs assigned.
Oversee training and orientation of the program’s Direct Support Professionals (DSPs).
Mentor other program managers.
Assist with problem solving, completion of ISPs, and communication with outside agencies or families/guardians, as needed.
Oversee the use of agency resources by each site, including personnel, vehicles, water, and electricity.
Ensure coordination with agency Registered Nurse and/or Behavior Specialist so client needs are being met on a timely basis.
Attend meetings and manager meetings as scheduled.
Ensure that actions required as a result of Protective Service Investigations are completed on a timely basis.
Assure Quality Assurance so that programs meet all state licensing requirements and are operated at the highest level of care possible by resolving QA reviews and licensing Plans of Improvement.
Provide administrative review of General Event Reports (GERs) in a timely manner.
Participate in on-call rotation.
Provide temporary site management and on-call duties when the program management team is understaffed.

Benefits

Competitive Salary
Referral Bonus
Sign-On Bonus ($500.00 total: $250.00 after the first 90 days of employment, $250.00 after completing the second 90-day period)
Paid Training Sessions
Flexible Schedules
First-Hand, Interactive, and Practical Human Service Experience
Opportunities to Advance within the Company and Build a Career
Affordable Choices of Health Benefit Plans
Medical, Dental, and Vision Insurance
Employer Paid Long-Term Disability Insurance
Employer Paid Life Insurance
Additional Voluntary Benefits
Health Savings Account (HSA) and Flexible Spendings Account (FSA)
Employee Assistance Program (EAP)
Free Access to an Employee Discount Platform
Paid Time Off
Paid Sick Leave
401(k) Plan and 401(k) Match
Bonuses for Covering Extra Shifts (if and when requested)