Program Manager

Groundswell•Washington, DC

24d•$183,760 - $308,181•Onsite

About The Position

Groundswell is seeking an experienced Program Manager to lead the day-to-day management and execution of a flagship Intelligence Community modernization program. Reporting to the Executive Program Director, this individual will serve as the program’s operational leader, with responsibility for contract execution, program controls, customer coordination, financial performance, integrated schedule management, risk and dependency management, subcontractor performance, and coordination with OEM and government stakeholders. While the Executive Program Manager provides executive oversight, strategic direction, and senior customer engagement, the Program Manager will be responsible for the daily operation and execution of the program. This individual will ensure Groundswell meets contractual requirements, Quality Assurance Surveillance Plan (QASP) performance standards, milestones, deliverables, financial commitments, and customer expectations. The Program Manager will work closely with the OEM Program Management Office (PMO) to manage cross-program dependencies, schedules, risks, and decisions that could impact Groundswell's delivery commitments. The Program Manager will also provide leadership and oversight to Groundswell's Workday Delivery Lead and other functional and technical workstream leaders, ensuring individual delivery efforts remain aligned with the overall program plan. This role is designed to assume increasing program leadership responsibility as the program matures and transitions from initial implementation and establishment into steady-state program execution.

Requirements

Bachelor's degree in information systems, Engineering, Business, or a related field, or equivalent experience.
Project Management Professional (PMP) certification required. Equivalent certification, such as DAWIA Level Three in Program Management, may be acceptable.
10+ years of experience managing complex Federal technology programs, task orders, or enterprise system implementations.
Experience supporting Intelligence Community (IC) and/or Department of Defense (DoD) programs.
Demonstrated experience managing Federal contract requirements, deliverables, performance measures, and customer commitments.
Demonstrated experience developing and managing Integrated Master Schedules (IMS), program-level risks, issues, dependencies, and corrective actions.
Experience managing program financials, including budgets, forecasts, staffing, cost performance, and invoicing.
Experience coordinating complex dependencies across government customers, OEMs, subcontractors, and delivery organizations.
Experience managing subcontractor and vendor performance in Federal or other highly regulated environments.
Strong leadership, communication, executive presentation, organization, and relationship management skills.
Demonstrated ability to operate independently, make sound program decisions, and appropriately escalate risks, issues, and decisions in a complex customer environment.
Must be a US Citizen per contract requirements
Active Top Secret (TS) clearance required with the ability to obtain and maintain TS/SCI access and Counter Intelligence (CI) Polygraph. Candidates who currently hold an active TS/SCI clearance with CI Polygraph will receive priority consideration.

Nice To Haves

Experience managing large-scale enterprise ERP or HCM implementations, preferably Workday.
Experience supporting Intelligence Community programs within highly secure customer environments.
Experience coordinating program schedules, milestones, risks, and dependencies with an OEM or external Program Management Office (PMO).
Experience managing contract performance against Quality Assurance Surveillance Plans (QASPs), Service Level Agreements (SLAs), or similar performance standards.
Experience with Earned Value Management (EVM), cost and schedule performance analysis, and program forecasting.
Experience supporting programs through Risk Management Framework (RMF) and Authority to Operate (ATO) processes.
Familiarity with the Workday implementation lifecycle and methodology.

Responsibilities

Lead the day-to-day execution and management of the task order under the strategic direction and executive oversight of the Executive Program Manager.
Manage compliance with contract terms, requirements, performance standards, and customer commitments.
Manage contractual deliverables, milestones, reporting requirements, and Quality Assurance Surveillance Plan (QASP) performance measures.
Establish and maintain the program's operating cadence, governance processes, performance reporting, and management controls.
Ensure contract deliverables are completed, reviewed, submitted, and tracked through customer acceptance.
Coordinate across technical and functional workstreams to ensure execution remains aligned with contractual requirements and program objectives.
Serve as the primary escalation point for day-to-day program execution issues.
Develop, maintain, and manage the program Integrated Master Schedule (IMS), incorporating Groundswell, subcontractor, OEM, customer, and other external milestones and dependencies.
Lead program-level risk, issue, dependency, action, and decision management processes.
Identify cross-workstream and external dependencies that could affect program milestones, contractual commitments, cost, or performance.
Develop and drive mitigation and contingency plans for program-level risks and schedule impacts.
Coordinate with the Workday Delivery Lead and other workstream leaders to incorporate detailed delivery plans and milestones into the overall IMS.
Escalate significant risks, issues, decisions, and potential contractual impacts to the Executive Program Manager and government leadership as appropriate.
Serve as the primary day-to-day program management interface with the OEM PMO.
Coordinate schedules, milestones, dependencies, risks, issues, and decisions between Groundswell and the OEM program.
Assess changes to OEM plans and schedules for potential impacts to Groundswell's scope, IMS, resources, deliverables, and contractual milestones.
Drive timely resolution of cross-organizational dependencies and issues involving Groundswell, the OEM, subcontractors, and government stakeholders.
Maintain clear visibility into external dependencies and proactively communicate potential impacts to program leadership and the customer.
Manage day-to-day program financial performance, including budgets, forecasts, staffing plans, burn rates, and cost performance.
Coordinate and oversee program invoicing activities to ensure accurate and timely billing in accordance with contractual requirements.
Monitor actual and forecasted performance against program financial objectives and identify potential variances.
Partner with Groundswell contracts, finance, and corporate leadership to address financial and contractual issues.
Provide the Executive Program Manager with regular visibility into program financial health and areas requiring executive action.
Serve as a primary day-to-day interface with government program leadership and stakeholders.
Lead recurring program status reviews, schedule reviews, risk reviews, performance reviews, and other program governance forums.
Prepare and deliver program-level reporting covering schedule, contractual performance, financials, staffing, risks, dependencies, deliverables, and required decisions.
Support the Executive Program Manager in executive-level customer engagements, strategic discussions, and escalations.
Build trusted relationships with government stakeholders through transparency, responsiveness, and disciplined program execution.
Provide operational leadership across Groundswell's technical, functional, cybersecurity, program management, and operational workstreams.
Provide management oversight to the Workday Delivery Lead and other workstream leaders while maintaining clear accountability for their respective areas of delivery.
Manage subcontractor performance at the program level, including contractual commitments, staffing, schedules, deliverables, dependencies, and overall performance.
Coordinate with subcontractor leadership to resolve performance issues and maintain alignment with program requirements.
Ensure delivery teams have the priorities, resources, decisions, and support necessary to meet program commitments.
Foster a culture of accountability, collaboration, transparency, customer focus, and delivery excellence.
Serve as the principal deputy to the Executive Program Manager and act on their behalf for day-to-day program execution.
Maintain continuous visibility for the Executive Program Manager into program health, customer concerns, financial performance, contractual matters, risks, and decisions requiring executive attention.
Translate executive program direction into actionable plans and ensure execution across the program organization.
Assume program leadership responsibilities when delegated by the Executive Program Manager.
Support the evolution of program governance, operating models, and leadership responsibilities as the program matures.