Program Manager (Social Services/Non-Profit)-Fort Collins

Catholic Charities Archdiocese of Denver • Fort Collins, CO

1d • Onsite

About The Position

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement. Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded. Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.

Requirements

• Show genuine care and love for people-even on their hardest days
• Ability to stay calm and kind when others are upset
• Ability to hold boundaries without taking things personally
• Thrive in a fast-paced, sometimes chaotic environment
• Consider yourself a true team player
• Have a good sense of humor, strong resilience in the face of challenges, and a compassionate ear.
• Experience working with people in crisis
• Ability to remain calm and respond appropriately in stressful and/or emergencies
• Ability to effectively communicate verbally and in writing
• Basic knowledge of word processing and typing ability to enter resident information
• Understanding of the service population’s cultural and socioeconomic characteristics and the methods best suited to meet their needs. Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base

Responsibilities

• Applies appropriate techniques and standards in program development and service delivery.
• Implements program objectives and performance standards as directed by supervisor/ management
• Follows budget as set by manager. Provides input into process.
• Maintains accurate and timely program statistical data to meet reporting requirements. Enters data and generates reports.
• Identifies support needs and works with community providers to coordinate support and the acquisition of services, supplies, and funds.
• Assists with special community outreach/projects.
• Completes necessary administrative duties (paperwork, etc.) timely and accurately.
• Provides back-up to staff in the direct services to clients.
• Promotes and markets the services to the community.
• Carries out supervisory responsibilities in accordance with Agency’s values and policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.
• Uses creativity and innovation in program development and service delivery.
• Maintains confidentiality of client and agency information.

Benefits

• Extensive Paid Time Off (equivalent of 4 weeks accrual for new employees - increasing based on tenure) promoting work-life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.
• Part-time employees (20-29 hours per week) also receive paid annual leave, company-paid holidays, and a 403 (b) retirement plan with agency contribution and match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level