Program Manager- Stockton

BRAINS AND MOTION EDUCATION•Stockton, CA

12d•$70,304 - $70,304•Onsite

About The Position

The Program Manager (PM) is responsible for the day-to-day operational success of assigned programs and regions. This role oversees staffing, scheduling, program quality, compliance, and school partnerships, ensuring that BAM programs are delivered safely, consistently, and at a high standard. The PM serves as the primary point of contact for schools and internal teams and plays a critical role in supporting instructors and driving program excellence.

Requirements

Bachelor’s degree preferred or equivalent relevant experience
2+ years of experience in program management, education, youth programs, or operations
Experience managing staff and working directly with schools or districts
Strong organizational, communication, and problem-solving skills
Ability to work flexible hours, including early mornings, afternoons, evenings, and occasional weekends
Proficiency with scheduling, payroll, and operational systems (e.g., Paycom, Salesforce, Google Workspace)

Responsibilities

Oversee daily operations of assigned programs, ensuring alignment with contracts, ratios, and schedules
Conduct regular site visits, observations, and check-ins to monitor program quality and instructor performance
Ensure programs follow curriculum expectations and provide a positive student experience
Address and resolve on-site issues in real time, escalating when necessary
Recruit, onboard, train, and retain program staff
Ensure staff meet all compliance requirements (background checks, mandated reporter training, TB, etc.)
Manage staff schedules, coverage, substitutions, and timekeeping accuracy
Coach instructors through feedback, performance conversations, and professional development
Serve as first point of contact for staff concerns, call-outs, and scheduling needs
Build and maintain staff schedules using approved systems (e.g., Paycom)
Monitor timecards for accuracy and compliance with scheduled hours
Partner with payroll and operations teams to address discrepancies
Support coverage for evenings, early dismissals, weekends, and special events as needed
Act as the primary liaison between BAM and school/district partners
Maintain strong relationships with principals, site contacts, and district stakeholders
Communicate program updates, staffing changes, and operational needs
Support contract adherence and flag discrepancies related to staffing, timing, or scope
Ensure programs meet all licensing, district, and state requirements
Follow and enforce BAM policies related to safety, supervision, and conduct
Support ADA interactive processes, documentation requests, and attendance accountability as needed
Document incidents, concerns, and corrective actions accurately and timely
Collaborate closely with Operations, HR, Sales, Curriculum, and Payroll teams
Maintain accurate records in internal systems (e.g., Salesforce, Paycom, internal dashboards)
Provide regular updates, insights, and data to leadership
Support special projects, seasonal transitions (summer/winter), and growth initiatives