Program Manager - Full Time; 1164-201-N

Catholic Charities Brooklyn and Queens•New York, NY

11d•$30 - $34•Onsite

About The Position

Catholic Charities Brooklyn and Queens has been providing quality social services for over 125 years, offering numerous programs and services for various age groups and those with mental illness. The Older Adult Centers focus on promoting an active life for seniors, helping them maintain independence and health through a range of activities and services. These include meals, health screenings, social services, educational workshops, exercise classes, discussion groups, games, art classes, lectures, organized outings, and special events.

Requirements

Bachelor’s Degree required.
Three years of experience in Human Service or Social Service field.
One year of supervisory/administrative experience, preferably with older adults.
Prior supervisory or administrative experience required.
Good written & oral and listening skills.
Experience working with the community and advocacy.
Experience with direct service provision to clients.
Able to occasionally lift and/or move up to 15 pounds.
Ability to speak in front of large groups of people.
Ability to work flexible hours, according to the needs of program operation.
Ability to travel throughout the five boroughs as needed or required.

Nice To Haves

Master’s Degree in Human Services or related field preferred.
Bilingual – Chinese (Cantonese) preferred.

Responsibilities

Responsible for the day-to-day administration and operation of the Older Adult Center, ensuring a welcoming and supportive environment, quality services, and adherence to budget while meeting all contractual obligations.
Establish strong liaisons with local health providers, NORC, and other community organizations to ensure continuity of care and implement strategies for seniors to "age in place."
Create an environment where the diversity of all ethnic older adult members is celebrated and respected.
Ensure quality programs, services, and lunch for participants according to agency and funding source regulations.
Hold staff accountable for planning and implementing quality service to clients, including food service management, provision of supportive services, and maintenance of sanitary, safety, and health guidelines.
Ensure program and staff adherence to agency and contractual regulations.
Ensure fiscal accountability of the program, including adherence to budget.
Prepare periodic written reports for the Director of Field Operations to address the progress of direct services to clients, programmatic issues, service levels, staff issues, building problems, outreach efforts, and any other pertinent matters.
Responsible for site and incident reviews of clients and staff.
Represent the program at agency and community meetings and workshops.