Program Manager, Indiana MOCC

Regenstrief Institute, Inc.•Indianapolis, IN

1h•Hybrid

About The Position

The Program Manager provides programmatic and operational leadership in the Regenstrief Institute’s collaboration with state partners in support of the Indiana Medical Operations Coordination Center (MOCC). This position manages and coordinates multiple workstreams supporting governance, implementation, performance management, stakeholder engagement, reporting, and continuous improvement. The Program Manager serves as a key point of coordination and represents the program in stakeholder and state-level meetings. The role requires strong project and program management skills, healthcare administration experience, excellent communication and facilitation skills, and the ability to move complex work forward across multiple organizations and stakeholders. The Program Manager works closely with Regenstrief Investigators, healthcare leaders, hospitals, EMS agencies, state and public health partners, subcontractors, and other stakeholders to advance statewide initiatives. The position coordinates projects from planning through implementation and ongoing evaluation, monitors progress and deliverables, drafts reports, identifies risks and barriers, and supports resolution of issues across participating organizations. This position is a hybrid position with at least (1) day of onsite activity based on business needs, this role may be considered remote based on location.

Requirements

Requires a bachelor’s degree, but a Master’s degree is strongly preferred in health administration, healthcare management, public administration, public health, health policy, emergency management, or a closely related field.
MHA, MPH, or related graduate degree with a concentration in administration, policy, or health services management strongly preferred.
Requires at least five years of related experience in healthcare administration, health system operations, public health program management, healthcare coalition work, emergency preparedness, quality improvement, government-funded healthcare programs, or other multi-stakeholder healthcare initiatives.
Requires at least three years experience managing projects or programs involving multiple organizations, stakeholders, or functional areas.
Knowledge of healthcare administration, hospital operations, EMS, public health systems, emergency preparedness, healthcare quality improvement, or health policy implementation.
Strong project and program management skills, including planning, prioritization, timeline and deliverable management, risk identification, issue resolution, and follow-up.
Ability to coordinate complex initiatives across multiple organizations and stakeholders without direct authority.
Strong written, verbal, and facilitation skills, including the ability to develop clear reports, policies, presentations, briefings, and stakeholder communications.
Ability to work effectively with healthcare executives, physicians, state officials, EMS leaders, technology partners, subcontractors, analysts, and operational staff.
Data literacy sufficient to work with analysts and operational leaders on performance measures, dashboards, data definitions, and reporting.
Ability to organize complex information, identify dependencies, manage competing priorities, and move projects forward.
Proficiency with Microsoft Office and project/task management tools.
This position performs work in both an office and home office environment as well as other offsite locations as needed. It requires the ability to work effectively using computers and other standard office technology.

Nice To Haves

Experience with hospital operations, EMS systems, statewide health programs, healthcare capacity coordination, public health reporting, quality improvement, or healthcare performance management preferred.
Experience with committee management, subcontractor coordination, grant reporting, or healthcare data and performance reporting preferred.

Responsibilities

Manages projects and program initiatives from planning through implementation and evaluation; maintains workplans, timelines, deliverables, reporting calendars, and other tools; monitors risks, issues, dependencies, and progress to ensure initiatives remain on track.
Works with the internal and external stakeholders to coordinate priorities, facilitate meetings, document decisions, and advance program initiatives.
Develops and maintains policies, protocols, workflows, and other program materials; coordinates performance measures, reporting, quality reviews, after-action activities, and improvement plans; prepares agendas, reports, presentations, briefings, and other deliverables for leadership, state partners, and stakeholders.
Coordinates with healthcare, EMS, data, technology, communications, and operational partners, including subcontractors, to support implementation, monitor deliverables, resolve issues, and achieve program objectives.
Builds relationships with hospitals, EMS agencies, state and public health partners, technology organizations, and other stakeholders; represents Regenstrief at state, regional, and stakeholder meetings and communicates program progress, risks, barriers, and decisions.
Identifies opportunities to improve program processes, coordination, performance, and outcomes and supports compliance with confidentiality, data governance, document retention, reporting, and other organizational requirements.
Performs other related duties as assigned or requested.