Program Manager
About The Position
The Program Manager is responsible for overseeing the daily operations and administration of a LifeMoves program. In collaboration with the Program Director, the Program Manager ensures the effective delivery of client services, supervises program staff, and maintains compliance with regulatory requirements. This role provides leadership in program development, operations, and community engagement to support LifeMoves’ mission of ending homelessness. Additionally, the Program Manager fosters a collaborative work environment, upholds program quality standards, and ensures alignment with organizational goals and budgetary guidelines. This role qualifies for a hybrid schedule (a minimum of 2 days in the office, 3 days remotely, and a maximum of 3 days remotely).
Requirements
- Minimum of two years prior experience working with individuals who are homeless, at risk of homelessness, who suffer from mental health, and/or chronic and persistent substance abuse disorders
- Demonstrated ability working with individuals and families from diverse ethnic and socioeconomic backgrounds
- Must be computer literate; internet savvy, experienced with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Excellent written and oral communication skills; comfortable presenting in front of groups
- Strong organizational, detail oriented, and time management skills
- Proven ability to work independently and effectively as part of a collaborative team
- Display a high level of initiative and commitment towards completing duties efficiently
- An understanding of ideas and practices that promote diversity, equity and inclusion; and a commitment to ongoing professional development in this area.
- A valid driver’s license and reliable transportation are required.
- Must be able to travel throughout the Bay Area as part of regular duties.
- Must maintain vehicle insurance as required by law and agency policy.
- Satisfactory results of a background check.
- Satisfactory results of a DMV Record Check
- Submitting proof of clear TB test results. Results dated within 60 days prior to hire date are acceptable.
Nice To Haves
- Undergraduate degree in relevant field preferred – equivalent professional experiences in a relevant field will be considered
- Spanish-speaking a plus
Responsibilities
- Assist the Program Director with administration and coordination of activities and programs, and in ensuring that all program objectives are met
- Ensure the delivery of all client services in a professional, ethical and effective manner
- Meet program operations goals while maintaining program within budget
- Cultivate and maintain a positive relationship with the staff
- Provide information and referrals as needed; crisis intervention.
- Ensure that staff’s case files are kept up-to-date, thorough, and accurate
- Supervise program staff
- Maintains a working partnership with local community groups, including government officials
- Assists Program Director with the completion of monthly variance budget reports, annual budget preparation, and monitor fiscal status of the property of the program
- Obtains all required program certifications, remains current with compliance and regulatory requirements (e.g. Fair Housing, HUD, TCAC, COS), and ensures clients and staff are in compliance
- Preparation of monthly, quarterly and annual reports which include, but are not limited to the following: rent, subsidy and participant amounts; occupancy rate; participant demographic information and program eligibility; and socio-economic data for purposes of monitoring, and biannual Strategic Leadership Review and department open house.
- Perform other duties as assigned
Benefits
- Mileage reimbursement is provided in accordance with agency policy.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
