Program Services Manager

Kittitas Interactive Management•Ellensburg, WA

3d•$25 - $29•Remote

About The Position

The primary role of the Program Manager is the management of client planning, including all person-centered plans in compliance with State and Federal regulations. This position is a strong advocate for all of Kittitas Interactive Management (KIM) clients. The Program Manager oversees program management for client services.

Requirements

Minimum age of 18 years.
Current criminal background check, cleared by DSHS before working alone, unsupervised with clients.
Valid driver’s license or Washington State ID.
Must have a minimum of one year as a Training and Program Supervisor.
Ability to work with minimal supervision.
Excellent written and verbal communication skills.
Capability to adapt to a fast-changing environment.
Exercises time management skills to manage multiple high priority projects.
Ability to gain the trust and confidence of the executive and management team.
Excellent reading comprehension and written communication skills required.
Ability to read, analyze, and interpret documents, reports, technical specifications, governmental regulations, and correspondence.
Ability to apply proper grammar, spelling, punctuation, and format to communications.
Ability to present information in one-on-one, small group, and large group situations to management and staff.
Ability to work with basic mathematical concepts, and ability to draw and interpret graphs.
Ability to solve a wide range of practical problems and deal with a variety of concrete and complex variables; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; and ability to deal with multiple variables.
Ability to operate related computer applications (i.e. word processing and spreadsheet applications), and business equipment including personal computer, copy machine, fax machine, and telephone.

Nice To Haves

Bachelor Degree desired, but not required.

Responsibilities

Implement and evaluate individualized programs for clients, including treatment team plans, functional assessments and Safety Plans, implementing and overseeing PBSP’s, and implementing and managing IISP’s.
Assist with client’s ID processes including Food Assistance applications, Social Security Cards, State ID, and Birth Certificates.
Manage the development and implementation of Individual Program Plans (i.e., Inventory Updates, POC data changes, IFP data changes, etc).
Participate in treatment team meetings, including all coordination between KIM, clients, client guardians, DDA, therapist, and other interested parties.
Supervise all monthly charting and revising of calendars done by Training and Program Supervisors.
Manage all data collecting of KIM client information regarding client planning.
Manage client planning paperwork that involves guardians/legal representatives.
Maintain a high degree of confidentiality when dealing with client matters relative to organizational functions. Treat client information carefully and confidentially maintaining privacy and security at all times. Be honest with all KIM parties, providing them clear, complete, and factual information.
Acknowledge the needs, wants, and rights of clients with dignity and respect.
Be aware and abide by all agency policies, procedures, and practices.
Oversee compliance of treatment team and therapist documentation.
Assist case resource manager with development of CSCP.
Report promptly instances of injuries, behaviors, abuse, and safety hazards, etc. to the proper chain of command.
Oversee incident report, non-medical and healthcare related issues.
Participate in Household configuration, and intake or transition of clients regarding client planning, including Community Protection Site Approvals.
Assist in the management of fundraising events.
Participate in community events and programs that help improve the quality of life for the individuals that we support.