Program Manager - Regulatory Affairs and Policy Management

Beth Israel Lahey Health

3d•$70,000 - $115,000

About The Position

The Program Manager of Regulatory Affairs and Policy Management provides oversight for the maintenance, review, and governance of BIDMC hospital-wide policies and procedures to support compliance with regulatory, accreditation, and organizational requirements. The Manager oversees the electronic policy and procedure management platform and serves as a resource to clinical and administrative leaders on policy development, user access, approvals, implementation, and lifecycle management. The role maintains relationships with peers at BILH System hospitals and BIDMC clinical affiliates through participation in meetings of BILH Policy and Procedure leads, sharing relevant materials, and facilitating interhospital collaboration on policy and procedure development. The Manager also provides administrative and governance support to the BIDMC Medical Executive Committee (MEC), including coordination of MEC and designated subcommittee activities. In collaboration with the Office of Professional Staff Affairs, the Manager supports alignment between hospital policies and applicable medical staff governance requirements.

Requirements

Bachelor's degree in Public Health, Health Administration, Policy, or a related field.
3–5 years of related experience.
Experience in program development and implementation within a healthcare setting.
Advanced proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Access, and other web-based applications.
Ability to produce complex documents, perform data analysis, and maintain databases.

Nice To Haves

Master's degree preferred.

Responsibilities

Work with BIDMC Regulatory Affairs staff, BILH colleagues, and subject matter experts to ensure policies meet relevant regulatory, accreditation, and legal standards.
Monitor external legislative, accreditation, and licensure policy changes that affect hospital operations and existing BIDMC policies.
Guide policy owners in meeting compliance requirements.
Develop program-specific performance measures to assess program effectiveness and success.
Implement data collection processes and communicate performance through periodic reports to working and executive groups.
Manage committees, policy review cycles, and interdepartmental communication.
Provide administrative support to policy owners, committees, and leadership.
Set agendas, facilitate meetings, and ensure goals and activities are realized.
Develop staff training materials on policy writing, review, and utilization.
Train authorized users on policy management systems.
Provide educational resources for staff responsible for writing, editing, and applying policies.
Participate in meetings of BILH Policy and Procedure leads, disseminate pertinent materials, and facilitate interhospital collaboration on policy and procedure development.
Coordinate activities of the BIDMC Medical Executive Committee and designated subcommittees, and support alignment of hospital policies with medical staff governance requirements.