Program Manager - Full Time; 1103-201-N

Catholic Charities Brooklyn and Queens•New York, NY

3d•$30 - $34•Onsite

About The Position

Catholic Charities Brooklyn and Queens has been providing quality social services for over 125 years, offering numerous programs for various age groups. The Older Adult Centers focus on promoting an active life for seniors, helping them maintain independence and health through a range of activities and services. These include meals, health screenings, social services, educational workshops, exercise classes, discussion groups, games, art classes, lectures, organized outings, and special events. The Program Manager is responsible for the daily administration and operation of the Older Adult Center, ensuring a welcoming and supportive environment, high-quality services, and adherence to budget and contractual obligations. This role involves building strong relationships with local health providers, NORC, and other community organizations to ensure continuity of care and support 'aging in place' strategies for seniors. The manager is expected to foster an environment that celebrates and respects the diversity of all older adult members.

Requirements

Bachelor’s Degree required
Three years of experience in Human Service or Social Service field
One year of supervisory /administrative experience preferably with the older adults
Good written & oral and listening skills
Experience working with the community and advocacy
Experience with direct service provision to clients
Prior supervisory or administrative experience required
Able to occasionally lift and/or move up to 15 pounds
Ability to speak in front of large groups of people
Ability to work flexible hours, according to the needs of program operation.
Ability to travel throughout the five boroughs as needed or required.

Nice To Haves

Master’s Degree in Human Services or related field preferred
Bilingual Preferred.

Responsibilities

Create an environment where diversity of all ethnic older adult members is celebrated and respected
Ensure quality programs, services and lunch to participants according to agency and funding source regulations
Holds staff accountable for planning and implementation of quality service to clients, including food service management, provision of supportive services, and maintenance of sanitary, safety and health guidelines
Ensure program and staff adherence to agency and contractual regulations
Ensure fiscal accountability of program, including adherence to budget
Prepare periodic written reports for Director of Field Operations to address the progress of direct services to clients, programmatic issues, service levels, staff issues, building problems, outreach efforts, and any other pertinent matters
Responsible for site and incident reviews of client and staff
Represent program at agency and community meetings and workshops