Program Manager

Avèro Advisors•Los Angeles, CA

35d•Onsite

About The Position

We are seeking a highly motivated and experienced Program Manager to lead the successful implementation of a new ERP system and associated integrations. This role is pivotal in ensuring a smooth and timely transition to the new platform, which will enhance efficiency and decision-making across the organization. The ideal candidate will possess deep knowledge of ERP implementations, exceptional project management skills, strong budget management acumen, and the ability to collaborate effectively with cross-functional teams. In addition, the Program Manager will oversee Project Managers across various workstreams.

Requirements

Minimum of 5+ years of project management experience, including at least 3 years leading complex ERP implementations.
Experience managing other Project Managers and proven budget management skills are essential.
Strong understanding of ERP concepts and system architecture.
Familiarity with common integration points and implementation methodologies.
Exceptional verbal and written communication skills, with the ability to tailor messaging to both technical and non-technical audiences.
A proactive problem-solver with demonstrated analytical thinking and decision-making abilities.
Ability to motivate teams, inspire collaboration, and navigate a complex organizational structure.

Nice To Haves

PMP certification or equivalent is highly desirable.
ERP platform certifications are a significant advantage.
Ideally based in or with the ability to relocate to the Los Angeles, CA area.

Responsibilities

Develop and manage the overall ERP implementation project plan, including detailed timelines, milestones, dependencies, and resource allocation.
Provide guidance and direction to Project Managers leading individual workstreams, ensuring alignment with the overall project plan, goals, and budget.
Create and actively manage the master project budget. Track expenditures, identify potential overruns, develop mitigation strategies, and regularly report budget status to stakeholders.
Develop a comprehensive change management plan that includes stakeholder engagement, communication strategies, and training initiatives. Proactively address resistance, build advocacy for the new system, and ensure smooth adoption across the organization.
Establish clear communication protocols and reporting structures across the project team and wider stakeholder groups. Maintain regular, transparent communication on project progress, risks, and budget updates.
Liaise with ERP vendors and external implementation partners to ensure seamless integration of systems, address technical requirements, and manage partner relationships.
Identify, assess, and develop mitigation strategies for potential risks and roadblocks throughout the implementation process.
Troubleshoot issues as they arise, escalate when necessary, and drive solutions to keep the project on schedule.
Work closely with business process owners, functional leads, IT specialists, and end-users to gather requirements, ensure alignment, and facilitate effective decision-making.
Oversee the design and execution of test plans, user acceptance testing (UAT), and the remediation of identified issues.