Program Manager

CGI•Chicago, IL

3d•Hybrid

About The Position

Make an impact like never before! We are looking for an experienced Program Manager to join our Chicago-area practice as a hands-on delivery lead on enterprise client engagements. This is a player-coach role: you will lead workstreams or mid-sized projects end-to-end, manage teams of consultants, and serve as a trusted day-to-day partner to client managers and directors. If you thrive at the intersection of delivery leadership and technical execution — translating client requirements into actionable plans, mentoring strong teams, and driving outcomes across the application lifecycle — this is the role for you. At CGI, you'll join a global technology and consulting leader where your expertise drives meaningful outcomes for some of the largest organizations in the U.S. We offer the stability and scale of an established firm combined with the entrepreneurial ownership mindset CGI is known for. In this role, you'll work alongside seasoned consulting leaders on real client problems, sharpen both your technical and leadership skills, and build a clear path toward Principal or Director-level roles. This is a hybrid role which requires someone local to Chicago, willing to be on-site up to 4 days per week.

Requirements

Minimum 10 years of progressive experience in IT consulting, software delivery, or technology services.
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
Demonstrated experience leading projects or workstreams end-to-end with accountability for scope, schedule, and quality.
Proven experience leading project portfolios in excess of $4M, with financial ownership. Must have experience managing capital and expense budgets
Strong executive presence with the ability to build credible, trust-based relationships; run client status meetings, working sessions, and steering updates
Hands-on experience with both Agile and Waterfall delivery and with distributed/ offshore team models.
Technical depth in application deployments. Also, at least one core technology domain — web, mobile, CRM, middleware, cloud, or enterprise application modernization.
Strong client-facing communication skills; comfortable presenting to managers and directors
Prior experience leading or mentoring large teams (15–20 people)
Based in or willing to relocate to the Greater Chicago Area; able to travel to client sites within a 25-mile radius (typically 80% / 4 days a week)
Highly organized, detail-oriented, and comfortable operating independently in a fast-paced enterprise environment

Nice To Haves

Experience with cloud migration a huge plus!
Industry experience in financial services, insurance, or another regulated enterprise domain
Master's degree in Software Systems, Computer Science, or an MBA
Certifications such as PMP, Certified Scrum Master, SAFe, ITIL, or cloud platform certifications (AWS/Azure/GCP)
Experience contributing to pre-sales activities — estimation, proposal writing, or solution shaping
Exposure to global delivery models (Europe, Asia, or Latin America)
Track record of building reusable accelerators, automation, or internal tools that improved delivery efficiency
Experience delivering engagements in regulated industries such as financial services, insurance, government, or healthcare

Responsibilities

Lead delivery of projects or workstreams within a larger program ($4M+ portfolio), owning scope, schedule, quality, and team performance
Drive engagements through the full SDLC using Agile, Waterfall, or hybrid approaches, with onshore (30%) and offshore (70%) team coordination
Translate client requirements into actionable plans, technical approaches, and clear deliverables
Identify and resolve delivery risks early; escalate appropriately and propose mitigation options
Strong executive presence with the ability to build credible, trust-based relationships with client managers, product owners, and technical leads; run client status meetings, working sessions, and steering updates
Spot opportunities to expand scope or introduce new capabilities, and partner with senior leaders to shape proposals and SOWs
Provide hands-on technical guidance across one or more domains: web, mobile, CRM, middleware, cloud (AWS/Azure/GCP), or modernization of legacy/host-centric systems
Review designs, code, and key artifacts to ensure quality and adherence to engineering standards; contribute to estimation, solutioning, and architecture conversations on new and existing engagements
Lead large teams (typically 15–20 consultants) including direct people management or matrixed leadership; coach junior and mid-level consultants on delivery practices, technical skills, and client communication; support hiring, onboarding, and ramp-up of new team members
Track project financials — burn, forecast, staffing — and surface variances early to engagement leadership; contribute to estimation for new work and refinement of delivery best practices, accelerators, and reusable assets; support PMO activities such as status reporting, metrics, and quality reviews; manage Capital and Expense budgets

Benefits

Competitive compensation including profit participation program
Comprehensive medical, dental, and vision benefits
Basic life and accidental death & dismemberment insurance
Matching contributions through 401(k) plan, and CGI share purchase plan
Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service
10 paid holidays per year
At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)
Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws
Bereavement leave, ranging from 1 to 7 days per year based on relationship.
Paid jury duty leave, up to time summoned
Learning opportunities and tuition assistance
Wellness and Well-being programs