Program Manager AI Data Centers

Bold New Solutions - BNS Power

2d•Remote

About The Position

The Program Manager – AI Data Centers is a senior operational and customer-facing leadership role responsible for delivery, financial performance, and customer relationship management for large-scale AI data center infrastructure programs. The role leads complex, multi-phase, multi-project, and multi-location programs supporting AI, high-performance computing, hyperscale, colocation, and enterprise data center environments. It coordinates Project Managers, technical workstreams, field teams, subcontractors, and customer stakeholders to achieve program objectives. BNS provides critical infrastructure services that include structured cabling, fiber optic systems, network infrastructure, equipment installation, and related data center infrastructure. The Program Manager coordinates deployments involving high-density computing, GPU deployments, advanced networking, power distribution, cooling, and the sequencing required to bring infrastructure online. The role serves as the primary program-level leader and customer point of contact, with accountability for program delivery, financial performance, customer satisfaction, risk management, and coordination across workstreams. The Program Manager works with the COO, Manager of PMO, Chief Architect, Critical Infrastructure Solutions, Operations, Finance, Procurement, and other business leaders to translate customer commitments into coordinated execution plans and measurable results. The role owns assigned program outcomes; the Manager of PMO owns BNS-wide project management frameworks and standards, the Chief Architect owns technical architecture and direction, and Operations owns field workforce management and deployment. The position is full-time, salaried, and exempt. It is remote or regional based on business and customer requirements, with travel up to 75%, including domestic and international travel.

Requirements

Bachelor's degree in Engineering, Construction Management, Project Management, Business Administration, Information Technology, or a related discipline; equivalent relevant experience may be considered.
10 or more years of progressive project or program management experience in data center infrastructure, critical infrastructure, telecommunications, engineering services, or related technical environments.
At least 5 years of experience managing complex, multi-project programs or large-scale infrastructure deployments.
Demonstrated experience delivering data center infrastructure projects, preferably in hyperscale, colocation, AI data center, or HPC environments.
Experience leading multiple Project Managers, project teams, subcontractors, and cross-functional stakeholders.
Strong working knowledge of structured cabling, fiber optic infrastructure, network connectivity, racks, cabinets, and data center installation practices.
Working knowledge of AI data center infrastructure requirements, including high-density computing, GPU deployments, power distribution, cooling, and high-speed networking.
Experience managing integrated schedules, program budgets, resource plans, financial forecasts, and risk management processes.
Proven ability to manage customer relationships, executive communications, program escalations, and contractual commitments.
Strong understanding of project financial management, cost controls, change management, and program profitability.
Experience identifying program risks, developing mitigation strategies, and leading recovery plans.
Proficiency with Microsoft Project, Excel, Teams, and other project management and reporting tools.
Strong leadership, organizational, analytical, communication, and problem-solving skills.
Ability to travel up to 75%, including domestic and international travel.

Nice To Haves

Project Management Professional (PMP) certification.
Program Management Professional (PgMP) certification or comparable advanced program management credentials.
Experience supporting AI data centers, GPU clusters, hyperscale deployments, or HPC infrastructure.
Experience with large-scale fiber optic backbone deployments and high-density structured cabling.
Familiarity with high-speed data center networking, including Ethernet, InfiniBand, and other high-performance interconnect technologies.
Understanding of data center power infrastructure, including UPS, power distribution, and rack-level power requirements.
Familiarity with liquid cooling and advanced cooling architectures used in high-density AI environments.
BICSI RCDD or other relevant telecommunications infrastructure certification.
Fluke fiber optic testing certification or equivalent.
OSHA 30 or other relevant safety certification.
Experience working with major data center operators, hyperscalers, colocation providers, or AI infrastructure companies.
Experience supporting government, defense, or other mission-critical infrastructure projects.

Responsibilities

Own the overall delivery, performance, and successful execution of assigned AI data center programs.
Lead complex, multi-project, multi-phase, and multi-location infrastructure programs.
Translate customer objectives and contractual commitments into integrated program plans, schedules, budgets, milestones, and deliverables.
Establish program governance, communications, performance expectations, and escalation processes.
Direct and coordinate Project Managers and workstream leads, and maintain integrated master schedules across engineering, procurement, site readiness, installation, testing, commissioning, and customer acceptance.
Monitor dependencies, critical paths, resources, milestones, and project alignment with program scope, schedule, budget, and customer commitments.
Lead program reviews, report progress and risks, and take ownership of program-level challenges and resolution.
Coordinate infrastructure deployments for AI and HPC environments, including cabling, fiber, networking, racks, cabinets, GPU and server deployments, power, cooling, and deployment sequencing.
Coordinate electrical, mechanical, networking, data center operations, engineering, and specialized installation workstreams.
Ensure deployment plans align with customer specifications, site conditions, technical requirements, and operational constraints; coordinate fiber testing, certification, labeling, documentation, and quality verification.
Partner with the Chief Architect, CIS, and technical leadership on architecture, technical decisions, and escalated issues; incorporate technical requirements into schedules, budgets, procurement plans, and execution strategies.
Serve as the primary program-level customer contact and relationship leader; build relationships with customer executives, program directors, data center operations leaders, engineering teams, and procurement stakeholders.
Lead customer kickoffs, executive reviews, performance discussions, and escalations; communicate program progress, risks, financial considerations, schedule impacts, and recovery plans.
Translate customer objectives and expectations into internal priorities, ensure concerns have owners and timely follow-through, and identify opportunities to expand BNS's work and support future business.
Establish program financial objectives, budgets, forecasts, and performance expectations with Finance and BNS leadership; own program-level financial performance.
Monitor revenue, labor, materials, subcontractor, equipment, travel, per diem, and other program costs; identify variances, productivity issues, margin erosion, and financial exposure.
Maintain forecasts for costs, revenue, labor, and profitability; hold Project Managers accountable for project financial performance and identify ways to improve productivity, resource utilization, cost efficiency, and profitability.
Evaluate scope changes and customer requests for contractual, schedule, and financial impacts before execution; partner with Finance, Contracts, Procurement, and Business Development on commercial reviews, change orders, pricing, and negotiations.
Escalate financial risks, unapproved work, cost overruns, and margin impacts; maintain accurate and timely reporting aligned with BNS financial controls and approval requirements.
Provide program-level direction to Project Managers and workstream leads; establish responsibilities, deliverables, milestones, and accountability.
Ensure Project Managers maintain accurate schedules, budgets, forecasts, risk registers, and customer reporting; partner with the Manager of PMO on project management standards and governance.
Coordinate workforce requirements, technician availability, site access, and deployment schedules with Operations and Field Management; coordinate materials, equipment, subcontractors, and vendors with Procurement.
Align technical requirements and implementation plans with Engineering; identify resource conflicts and develop mitigation or recovery strategies for staffing, materials, technical dependencies, or customer readiness issues.
Establish and maintain program-level risk management, including risks, mitigations, owners, and resolution timelines for schedule, site readiness, labor, materials, technical dependencies, customer requirements, safety, quality, and financial performance.
Lead recovery plans when performance falls below expectations; monitor installation quality, testing, documentation, acceptance criteria, and corrective actions.
Ensure execution aligns with applicable industry standards, customer specifications, contracts, site requirements, OSHA, NFPA 70E, customer safety procedures, and data center security, access, and confidentiality requirements.
Maintain program dashboards and provide regular updates to the COO, Manager of PMO, and executive leadership on schedule, cost, quality, risk, resources, and customer performance.
Lead recurring performance reviews, assign action owners and due dates, and monitor indicators such as milestones, installation productivity, labor utilization, quality, financial results, and customer acceptance.
Identify recurring execution challenges, implement corrective and preventive actions, capture lessons learned, and develop repeatable deployment processes and best practices.