Program Manager

MENTAL HEALTH SYSTEMS INC•Fresno, CA

15h•Onsite

About The Position

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment. Overall program management including contract outcomes, leadership and supervision, clinical operations, training, fiscal and billing controls, EHR, workplace safety, and policies & procedures.

Requirements

SUD Certification and two years of supervisory experience working in a treatment program or similar work setting required.
If substance use disorder program a negative tuberculosis test (TB) is conducted under licensed medical supervision within 45 working days of hire or within 5 working days of employment and valid cardiopulmonary resuscitation (CPR) and first aid certification upon hire or within 90-days of employment.
Cultural competency understanding required.

Nice To Haves

Experience providing mental health and/or substance use disorder services preferred.
Bilingual preferred.
Knowledge of Microsoft Office and EHR software preferred.

Responsibilities

Oversee direct services, ensuring quality care, and highest professional standards.
Supervise accurate data collection and reporting. Ensure peer review and monitoring of client charts.
Ensure staff complete timely documentation and meet minimum requirements for direct client billable services as contractually required.
Manage billing expectations and deliverables. Understand budget and review monthly operating statement to ensure financial integrity.
Maintain positive morale and staff cohesion as evidenced by maintaining a cooperative attitude, flexibility, and effective communication and interpersonal skills.
Respond quickly and appropriately to emergencies and crisis intervention.
Timely recruitment and retention of qualified candidates. Provide regular supervision, consistent feedback, and ongoing support. Develop team comradery and excellent communication.
Liaison with funder(s) and community meetings/committees.
Maintain confidentiality of client’s care.
Facilitate scheduled program meetings. Document agenda and attendance accordingly.
Other relevant duties as assigned.