Program Manager

PACE Staffing Network • Seattle, WA

20h • Onsite

About The Position

We’re partnering with a housing non-profit seeking a Program Manager to oversee residential services operations within a family housing environment. This role is ideal for someone who thrives in a residential setting, brings strong leadership and organizational skills, and is comfortable navigating a fast-paced and evolving environment.

Requirements

• Experience working in a residential, shelter, housing, or community-based setting with direct resident interaction
• Prior leadership or supervisory experience within social services, housing, or residential programs
• Strong organizational skills with experience managing documentation, audits, reporting, or compliance processes
• Ability to work in a fast-paced and changing environment while remaining flexible and patient
• Experience with crisis intervention, de-escalation, and supporting individuals from diverse backgrounds
• Strong computer proficiency, including Microsoft Office and database systems

Nice To Haves

• Clarity experience a plus

Responsibilities

• Oversee daily operations and service delivery for a family housing and shelter program
• Supervise, train, and support residential and case management staff
• Coordinate case management services and monitor program compliance and documentation
• Conduct audits of resident files and databases to ensure accuracy and quality standards
• Collaborate with property management, operations teams, and community providers to maintain a safe residential environment
• Monitor budgets, contracts, reporting requirements, and support program development initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed