Program Manager

PingWind • Huntsville, AL

30d • Onsite

About The Position

PingWind is seeking a Program Manager to lead contract management and administrative execution for PAE Fires OCIO Information Management Area Services. The Program Manager will provide overall leadership, technical oversight, resource coordination, customer engagement, and performance management to ensure contract requirements are achieved on time and in accordance with Army/DoD standards and Government direction.

Requirements

• Bachelor's degree in information technology, business, engineering, program management, or a related field; equivalent relevant experience may be considered.
• Senior-level experience managing complex IT service delivery or Government support programs, including multidisciplinary technical teams, customer coordination, staffing, risk, quality, and contract performance.
• Demonstrated experience managing a complex IT services or mission-support program with multiple technical disciplines and geographically or functionally distributed stakeholders.
• Knowledge of Government contract execution concepts, including PWS requirements, CDRLs, quality/performance surveillance, staffing, deliverables, and formal customer coordination.
• Experience managing staffing levels, workforce readiness, technical oversight, schedules, risks, issues, and corrective actions in a mission-focused environment.
• Working knowledge across infrastructure, networks, cybersecurity, application development, data management, and end-user support sufficient to coordinate technical leads and resolve cross-functional dependencies.
• Strong written and verbal communication skills, including experience briefing Government leadership and coordinating with COR/Contracting Officer representatives and technical stakeholders.
• Ability to operate effectively in an Army/DoD environment and remain current on applicable policies, standards, security requirements, and mission priorities.
• TS/SCI.

Nice To Haves

• PMP or equivalent program/project management certification.
• ITIL, Lean Six Sigma, or other service-management/continuous-improvement certification.
• Experience managing Army or DoD enterprise IT support contracts in the Huntsville/Redstone Arsenal environment.
• Experience with transition-in/transition-out planning, key-personnel management, staffing/retention reporting, and CDRL-based program reporting.

Responsibilities

• Lead day-to-day contract management and administrative execution, ensuring the labor, materials, supplies, services, facilities, and equipment needed to perform assigned work are available and coordinated.
• Provide technical oversight and management guidance across assigned tasks and ensure the program is staffed with trained, experienced, and technically proficient personnel.
• Coordinate with the Contracting Officer, COR, Government offices, customers, team leads, and other stakeholders to manage priorities, resources, schedules, dependencies, and timely completion of contract requirements.
• Plan and manage co-located customer support and other mission-driven staffing arrangements as directed by the Government.
• Employ a management system aligned with the DoD philosophy of continuous process improvement and use performance information to identify risks, corrective actions, efficiencies, and service improvements.
• Maintain working knowledge of customer mission areas, application and solution development, network properties, cybersecurity, data management, acquisition, logistics, and emerging hardware/software in accordance with Army/DoD policies and standards.
• Lead technical interchange meetings, program reviews, briefings, and status communications; promptly elevate execution issues and provide actionable recommendations and proposed solutions.
• Oversee staffing, recruitment, retention, employee readiness, training/certification compliance, key-personnel continuity, and delivery of required management reports and contract data products.

Benefits

• Eleven Federal Holidays
• Paid Time Off accrued each pay period
• Parental Leave
• Three medical plan choices with generous employer contribution
• Dental and Vision Insurance
• Company paid Short-Term and Long-Term Disability
• Company paid Life and AD&D Insurance
• 401k with competitive matching and vesting schedule
• Continuing education assistance
• Short Term / Long Term Disability & Life Insurance
• Medical, Dependent Care and Commuter Flexible Spending Accounts
• Employee Assistance Program
• Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)
• 529 College Savings Plan
• Legal Insurance
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior