Program Manager

Avnet•Phoenix, AZ

31d•Hybrid

About The Position

Identifies opportunities for global business expansion in support of the customer offshore design and manufacturing. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Planning and managing the migration of sales to meet product delivery, customer service, and revenue goals.

Requirements

Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.
Proficient in Excel particularly Vlookup function, strong communication and customer service skills required.
Critical thinking
Innovative mindset
Strong customer service skills

Responsibilities

Delivers customer-focused, value-added sales support by aligning client needs with effective solutions that drive business growth for the company and its partners
Responsible for planning and managing programs and projects to achieve product delivery, customer service, and revenue objectives, including responsibility for end-to-end sales order processing and management to ensure accuracy and timely fulfillment.
Assist with coordinating sales and support team efforts in assigned accounts/territories/regions.
Reviews customer requirements, identifies tasks, assigns and coordinates resources and creates/tracks project schedules.
Ability to rapidly make prudent business decisions based on data analytics and craft sales and supply chain strategies.
Collaborating between global sales teams, support teams, internal and external stakeholders globally.
Responsible for the linkage between design and supply chains by connecting the design and fulfillment region resources and ensuring that design region resources are compensated based on pre-agreed norms.
Tracks outbound manufacturing migrations for the company's customers.
Gathering and documenting changes in such things as line card pricing, margins and revenue analysis.
Updates and maintains critical business information in a databases which serve as the migration information system.
Creates custom migration strategies for design region customers and executes based on set strategies.
Ensures inter-regional margin splits are reported by fulfillment region so that the company's design and fulfillment regions share return-on-investment.