Program Manager, Insurance Software Implementation

Majesco•Remote Working, United States

22d•$110,000 - $160,000•Remote

About The Position

Majesco is a leader in intelligent SaaS solutions for the P&C, L&AH, and Pension & Retirement markets, with an AI-native vision. They offer a robust product portfolio of core, underwriting, loss control, distribution, digital solutions, and pension & retirement administration, all designed to help clients move faster, see farther, and operate smarter. Their native-cloud SaaS platform provides agility to adapt to evolving risk, regulation, and market expectations, enabling modernization and innovation at scale. With a significant number of implementations and customers worldwide, Majesco is a trusted partner for the future of insurance and pension & retirement. This role involves joining a team at the forefront of the AI revolution in the insurance and retirement industry, collaborating on AI-native solutions that address complex challenges. It's a place where innovation is rapidly moved from concept to production, decisions have weight, and execution is paramount. Majesco offers a trusting environment where expertise is valued, judgment is respected, and work contributes to defining the future of intelligent insurance and retirement technology.

Requirements

8–10+ years of experience delivering enterprise software or SaaS implementations for insurance or financial services organizations.
Proven success leading complex software implementation programs across cross-functional and multi-vendor teams.
Understanding of Property & Casualty (P&C) insurance operations and technology delivery.
Demonstrated success operating in a player / coach model, balancing direct client delivery ownership with team leadership and mentoring.
Experience leading project management delivery efforts within a SaaS or enterprise software environment.
Strong understanding of delivery governance, risk management, financial oversight, and operational execution.
Hands-on experience with Agile delivery methodologies, Jira, NetSuite, modern delivery tools, and practical application of AI in implementation delivery.
Strong communication and stakeholder management skills with the ability to engage effectively with both executive stakeholders and day-to-day delivery teams.

Responsibilities

Own end-to-end execution of a portfolio of active SaaS implementations, ensuring commitments on timeline, scope, quality, margin, and go-live readiness are achieved.
Operate in a player / coach capacity by directly leading at least one major customer implementation while coaching and supporting project managers across delivery engagements.
Provide day-to-day leadership and oversight for project management execution, reinforcing accountability and consistent delivery practices.
Stay actively engaged in delivery plans, estimates, risks, dependencies, financials, and stakeholder alignment, intervening early when delivery outcomes drift.
Oversee financial governance across implementations, including forecasting, margin management, staffing alignment, utilization, and delivery transparency.
Partner with Development Leads, Architects, Product Owners, and QA teams to drive coordinated execution across delivery, product, and engineering functions.
Drive AI adoption across the implementation lifecycle, including planning, execution, reporting, quality improvement, knowledge reuse, and delivery acceleration.
Partner with the PMO and business leadership to strengthen implementation delivery standards, governance, templates, and operational consistency.
Improve delivery consistency through scalable implementation processes, operating rhythms, governance standards, and implementation best practices.
Collaborate with Sales and Client Partner teams to support client growth opportunities, strengthen delivery positioning, and improve continuity from sales through implementation.
Partner directly with client stakeholders and steering committees to align delivery outcomes with business priorities and measurable value realization.