Program Manager
Lonza•Portsmouth, NH
•Onsite
About The Position
The Program Manager will be responsible for managing complex projects. This crucial position sits at the center of a triangle made up between Lonza, our Customers and their Patients. The Program Manager will therefore be responsible for ensuring relationships are built and that the project/program is delivered according to the expected quality, timelines and cost.
Requirements
- Bachelor’s degree required, preferably in Life Science field.
- Experienced in Life Sciences Project/Program Management
- High level customer engagement experience
- Understanding customer needs, anticipating and mitigating risk
Nice To Haves
- Master’s in Business, Engineering or other related field preferred.
- PMP preferred
Responsibilities
- Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations
- Understand the Customer’s needs and represent their interests by acting as their advocate on-site
- Operate accordingly to PM Standard Work processes to effectively manage projects and ensure one face to the Customer
- Fully accountable for all operational aspects in leading and motivating cross-functional project teams to deliver on all scope objectives with the highest level of quality
- Ensure Customer satisfaction throughout the life of the program through collaborative relationship management with AM/Sales
- Ensure adherence to Global Program and Project Center of Excellence (PPM CoE) Standards, including maintenance of data integrity excellence in Planview
Benefits
- Medical, dental and vision insurance.
- Paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
