Program Manager

FUTURES COMMUNITY SUPPORT SERVICES INCTowanda, PA
$22 - $0Onsite

About The Position

The Program Manager performs both supervisory and direct care work. An employee in this classification is responsible for the day-to-day operation of the community home. This position is non-exempt from overtime.

Requirements

  • Valid Driver’s License
  • High school diploma

Nice To Haves

  • Two years’ experience working people with intellectual disabilities preferred
  • Supervisory experience Preferred

Responsibilities

  • Have a working knowledge of all agency policies and procedures and ensure compliance.
  • Complete 24 hours of training per year, including mandatory trainings and trainings as assigned by your immediate supervisor or administration.
  • Works in coordination with Program Specialist to ensure all direct care professionals are trained on individual ISP’s and individual’s care to include but not limited to medical diagnosis, and medications
  • Ensure that the staffing schedule of the community home is scheduled, posted, and remains current.
  • Perform direct care hours as assigned
  • Provide support and problem-solving techniques both with subordinates and with individuals
  • Schedule & attend required medical appointments with the individuals per regulations and based on the individuals need.
  • Ensure staff are trained and remain compliant with medical recommendations from medical professionals.
  • Complete annual performance evaluations with your subordinates.
  • Use disciplinary procedures as necessary in coordination with human resources and program specialist
  • Review timesheets, approve timecards, PTO, and attendance requests for subordinates in Futures’ approved time and attendance system.
  • Facilitate staff meetings with Program Specialist for direct support professionals.
  • Participate and attend agency and individual team meetings.
  • Act as a liaison between direct support professionals, families, program specialists, and Futures administration.
  • Ensure compliance with 6100 and 6400 regulations along with updated ODP requirements communicated through bulletins and communications.
  • Assume responsibility for the general upkeep of the community home, including cleanliness, inventory, funds, medications administration and documentation.
  • Submit work orders as necessary
  • Collaborate with Program Specialist to ensure necessary purchases are made for the home in a budget conscious manner.
  • Perform evening, overnight, weekend, and holiday on-call duties as necessary.
  • Monitor home to ensure safety procedures are being followed.
  • Be able to identify work safety issues, injuries, and report immediately.
  • Monitor money coming in and out of the community home, as well as individual’s finances.
  • Assist with maintaining agency vehicles
  • Facilitate individual supervision with direct care professionals as needed
  • Have a working knowledge of incident management and ensure incidents are report as required.
  • Be able to identify work safety issues, injuries, and report immediately.
  • Onboard new direct support professionals
  • Effective and timely communication with immediate supervisor and direct care professionals, families, medical professionals, and all external stakeholders.
  • Use of positive and respectful written and verbal communication to all team members
  • Ensure direct care professionals have the appropriate tools and training to effectively support individuals
  • Build collaborative relationships with all team members
  • Utilize and model everyday life philosophy in supporting individuals
  • Complete required documentation in agency approved electronic health record and ensure compliance of agency policies pertaining to documentation and Futures’ electronic health record.
  • Review documentation completed by direct support professionals
  • Completes any and all related tasks as requested by immediate supervisor.
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