Sr. Program Manager | Authorized Retail

T-MobileFrisco, TX
$83,500 - $150,700Onsite

About The Position

Supports the Authorized Retailer channel by providing senior-level business support, including operating standards, compliance, contract assistance, and day-to-day management of the department business processes and quality standards to meet regulatory and Company requirements. May own the development and implementation process of products and/or services. Coordinates departmental or cross-functional teams, passionate about delivering new or upgrading existing products.

Requirements

  • At least 18 years of age
  • Legally authorized to work in the United States
  • 4-7 years proven experience in organizational programs, project management or related area.
  • 2-4 years Supervisory or program management experience.
  • Program Management
  • Budget Management
  • Analytics
  • Communication
  • Microsoft Project

Nice To Haves

  • Bachelor's Degree Business, Finance, Economics, Sales or related field
  • Solid knowledge and understanding of Metro by TMO/Prepaid

Responsibilities

  • Develops project plans and schedules and provides budget oversight for the business group.
  • Leads kick-off, requirements and spec reviews, and other program meetings.
  • Develops and implements process controls ensuring department compliance with corporate and regulatory standards.
  • Handles contracts and vendors.
  • Acts as a liaison between Management and vendor/partners on contract development, execution and vendor management.
  • Builds and manages project teams and cross-functional teams supplying sophisticated statistical and status reporting on completed programs to major stakeholders (internal and external).
  • Works with other program managers and management to identify and address cross-project dependences.
  • Brings changes and suggestions from each program and sub-program to help improve and develop best practices.
  • Leads change within the programs and evaluates risks and assesses potential impacts on program delivery.

Benefits

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short-term disability
  • Long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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