Program Manager

LighteraAvon, CT
Onsite

About The Position

We are seeking a Program Manager to join our Specialty division in Avon, CT and support continued business growth. This position is responsible for planning and managing programs for new product development or product revisions, process improvements, or other business purposes with cross-functional teams based in the Avon facility as well as other Lightera locations. Deliver programs on time and within budget to meet or exceed customer requirements.

Requirements

  • B.S. degree in a technical field with 5-15 years of program management expertise across the full product life cycle within a phase-gate development process.
  • Demonstrated experience managing multi-location scale-ups and complex technology transfers.
  • Demonstrated leadership in facilitating and motivating a cross-functional team.
  • Demonstrated ability to plan activities towards a goal in a logical sequence.
  • Basic business finance awareness (ability to review a product cost model, ability to understand project cash flow).
  • Proficiency in Microsoft Project strongly preferred
  • Excellent attention to detail

Nice To Haves

  • Prior experience with optical fiber or cabling technology
  • PMP Certification preferred.
  • Experience working under ISO 9001, ISO 13485, or AS9100 quality system
  • Experience interfacing with outside customers

Responsibilities

  • Plan new projects and programs, including product development, process development or cost reduction, capital implementation, etc. Prepare gate reviews in collaboration with marketing or business development.
  • Manage projects and programs. This includes: Leading and documenting cross-functional team activities from planning through execution. Monitor and manage scope, risk, schedule, cost, and technical performance. Plan for and obtain required resources, including prioritizing staffing resources and capital expenditures. Act as the program champion and communicate program progress and problems to management. Track product and program changes. Focus resources on resolving program issues and eliminating roadblocks when appropriate. Maintain documentation of project activities in accordance with quality system procedures.
  • Understand and adhere to internal and external quality system procedures as applicable. Provide guidance to the project team on the quality system if needed.
  • Support sales and marketing in educating customer(s) and selling new products as needed.
  • Collaborate with procurement and engineering to establish program supply chain. Monitor supplier delivery commitments and manage effects on project schedule.
  • Identify internal and external customer needs to help align Lightera programs with the strategic direction of the business. May include aiding in the negotiation of contracts and contractual changes.
  • Preparation of proposals, plans, specifications, and financial conditions of contract.
  • Where appropriate, write program CERs and manage costs to meet the CER budget.
  • Improve the program management process by capturing lessons learned from each program and institutionalizing best practices. Act as an advisor to program team regarding projects, tasks, and operations.
  • Resolve conflicts as they arise both within your team and among key stakeholders to keep projects moving forward.
  • The position requires an individual capable of and familiar with conducting difficult conversations e.g., discussing resource overloading, or killing a project that no longer provides value.

Benefits

  • Competitive salaries and generous benefits programs, including health, dental, vision and well-being.
  • Company-sponsored 401(k) plan with a generous match and no vesting period.
  • Tuition assistance, on-the-job training and opportunities for growth and advancement. We promote from within.
  • Generous Paid Time Off (PTO) program and paid holidays.
  • Casual work environment, PPE, safety eyeglass and shoe allowance.
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