Program Manager

The Glebe - LifeSpire • Daleville, VA

8d • Onsite

About The Position

The Program Manager is responsible for program planning, scheduling, communication of schedules, event preparation, and the solicitation of resident feedback regarding recreational and lifestyle activities for Independent Living. This role fosters an environment where activity, engagement, and creativity can flourish while meeting the diverse needs and interests of residents. The Program Manager ensures programming within Independent Living is multifaceted and thoughtfully curated to appeal to a variety of age groups, backgrounds, interests, and lifestyles. Programming should reflect an upscale, refined atmosphere while remaining aligned with current trends, resident preferences, and the evolving expectations of today’s senior living population. This position also assists in the facilitation and support of activities programming throughout Independent Living and directly supervises Program Coordinators and/or Activity Assistants.

Requirements

• Certified Therapeutic Recreation Specialist (CTRS) or Activity Director Certified (ADC) required
• CPR Certification required
• Ability to safely operate a multi-passenger van
• Strong communication skills with residents, team members, and volunteers
• Minimum of 1 year of experience in a social or recreational program within the last 5 years
• All programming staff should hold certification as Dementia Certified Activity Professionals or Certified Recreational Therapists
• A qualified Therapeutic Recreation Specialist, or
• An Activities Professional who is licensed or registered (if applicable by state)
• Eligible for certification as a Therapeutic Recreation Specialist or Activities Professional by a recognized accrediting body
• Has 2 years of experience in a social or recreational program within the last 5 years, including 1 year full-time in a therapeutic activities program
• Is a qualified Occupational Therapist or Occupational Therapy Assistant
• Has completed a state-approved training course

Nice To Haves

• Bachelor’s Degree in Therapeutic Recreation or related field, or equivalent experience

Responsibilities

• Design, implement, and oversee a comprehensive life enrichment program for residents
• Develop monthly and weekly activity calendars that reflect resident interests and abilities
• Plan and coordinate special events, holiday celebrations, themed programs, guest speakers, entertainers, and community outings
• Evaluate program effectiveness through resident feedback, participation tracking, and quality improvement initiatives
• Assess resident interests, needs, and abilities to ensure inclusive programming
• Promote participation and build meaningful relationships with residents and families
• Support residents with varying levels of independence, including assisted living, memory care, and healthcare (if applicable)
• Conduct and document one-on-one activities for Health Care residents and others as needed
• Supervise, train, and support Program Coordinators, Program Assistants, and volunteers
• Schedule team member coverage to ensure appropriate support for all programs and events
• Conduct performance evaluations and provide coaching and professional development
• Foster a positive, team-oriented work environment
• Develop and maintain monthly staff scheduling to best meet resident needs
• Schedule direct reports/program staff for mandatory in-services and trainings
• Ensure compliance in Relias Learning
• Evaluate and/or assist in evaluating all program team members annually
• Ensure programs and activities comply with state and federal regulations governing senior living communities
• Maintain confidentiality of resident information in accordance with privacy laws
• Ensure activity areas are safe, clean, and accessible
• Adhere to infection control, emergency preparedness, and safety protocols
• Complete initial assessments, MDS, care plans, and progress notes in a timely and accurate manner for both HCC and AL to maintain compliance with regulations
• Attend interdisciplinary care plan meetings and care plan meetings as applicable
• Maintain records and compliance related to the monthly Resident Services/Programming budget
• Process all related invoices and accounts payable
• Manage and oversee the budget and purchase of programming supplies and equipment
• Maintain inventory and storage
• Develop partnerships with local organizations, vendors, and entertainers
• Communicate upcoming events to residents, families, and staff
• Support marketing efforts by showcasing community programs and events
• Develop and/or oversee the development of programming calendars, newsletters, and interactive programs (i.e., SMILE)
• Execute activities, events, and trips that meet the individual and community needs of residents
• Perform other duties as assigned in a prompt and cooperative manner

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level