Program Manager

First American•Santa Ana, CA

About The Position

The Program Manager is responsible for managing programs or multiple projects, with complex interdependencies, on an ongoing and regular basis. Responsible for project planning and status reporting, risk management, and issue resolution. The Program Manager works more often with strategy and articulates the goals and objectives of the program and how it will impact the business.

Requirements

5–8+ years of program or project management experience in technology or data environments
Experience supporting identity, access management, or security-related initiatives
Working knowledge of IAM concepts (RBAC, MFA, SSO, provisioning)
Strong organizational, communication, and stakeholder management skills
Bachelor’s degree or equivalent experience

Responsibilities

Manage multiple, interdependent projects supporting the DNA identity and access management program
Develop and maintain program plans, roadmaps, and governance structures aligned to DNA priorities
Track progress, risks, and dependencies; ensure timely delivery of program outcomes
Provide regular status reporting to stakeholders, highlighting risks, issues, and mitigation plans
Optimize and scale role-based access controls (RBAC) across DNA systems and products
Coordinate and drive access certification processes for in-scope applications
Partner with product and engineering teams to establish clear access ownership and accountability
Enhance program maturity by systematically identifying and addressing excessive or outdated access to reduce overall risk exposure.
Mature and optimize joiner, mover, leaver (JML) processes across DNA platforms to enhance operational efficiency and program effectiveness.
Partner with IT and engineering teams to streamline provisioning workflows
Track and report on access request volumes, cycle times, and service performance
Support implementation of automation and service improvements to reduce manual effort
Support rollout and adoption of MFA and SSO across DNA products and systems
Drive ongoing optimization of authentication processes and controls in coordination with cybersecurity teams to strengthen operational effectiveness.
Improve visibility into privileged and service accounts within DNA environments
Contribute to roadmap planning for incremental identity security enhancements
Coordinate across Product, Engineering, and Cybersecurity, teams to align on access requirements
Facilitate issue resolution and remove blockers impacting program delivery
Ensure consistent communication and alignment across stakeholders