Program Manager

Your Opportunity is Here with HSM • Hickory, NC

30d • Onsite

About The Position

Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways. At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you’re looking for a meaningful place to grow and make an impact, we want to hear from you!

Requirements

• The ideal candidate is organized, proactive, and comfortable working in a fast-paced manufacturing environment.
• You do not need to have direct authority to influence results — you know how to build relationships, create clarity, and keep teams moving toward shared goals.
• Bachelor’s degree in Engineering, Operations, Business, or a related field; equivalent manufacturing or program coordination experience will also be considered.
• 3–6+ years of experience in manufacturing, project coordination, program support, or a similar role.
• Experience supporting multi-site manufacturing operations or coordinating programs across multiple production facilities.
• Exposure to seating, transportation, automotive, commercial vehicle, or similar manufacturing environments.
• Familiarity with ISO 9001, IATF 16949, VDA 6.3, PPAP, production readiness, validation, or launch processes.
• Experience with tools such as Microsoft Project, Smartsheet, Power BI, or similar project management/reporting platforms.
• Ability to manage schedules, track deliverables, maintain documentation, and translate technical or operational requirements into actionable tasks.
• Strong communication skills and the ability to partner effectively with plant, functional, and leadership teams.

Responsibilities

• Coordinating program execution across multiple manufacturing facilities to support launch readiness and consistent implementation.
• Serving as a liaison between corporate program leadership, plant leadership, and cross-functional teams.
• Tracking milestones, plant-level deliverables, risks, resource needs, and readiness activities.
• Supporting Gate reviews and Work Package completion through clear documentation and disciplined follow-up.
• Maintaining dashboards and reporting tools that highlight program status, risks, milestones, and launch readiness.
• Helping align program timelines with plant capacity, staffing, equipment, tooling, and operational readiness.
• Supporting manufacturing readiness across processes such as tube fabrication, welding, foam fabrication, upholstery, sewing, assembly, finishing, and final inspection.
• Partnering with Quality and Operations to support production readiness reviews, PPAP timing, validation activities, audit readiness, and customer launch requirements.
• Driving accountability and helping teams resolve issues before they impact launch success.

Benefits

• Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
• 401(k) with company match, fully vested from day one.
• Competitive PTO: 3 Weeks of Vacation + 9 company paid holidays.
• Free On-Site Medical Clinics for you and covered dependents.
• Teladoc: 24/7 access with no copay.
• Tuition reimbursement, professional development assistance and career growth opportunities.
• Discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree