Program Manager

KIWA•Los Angeles, CA

3h•$95,000 - $105,000•Onsite

About The Position

The Program Manager is a member of KIWA’s Community Rights team and provides strategic leadership, operational oversight, and staff supervision across multiple community programs. This role oversees KIWA’s civic engagement work and supports our outreach, tenant navigation, and housing advocacy efforts through direct supervision of program staff and coordination across teams. The Program Manager will work closely with the Community Rights and Organizing Teams to strengthen program implementation, grow and deepen KIWA’s membership, and support our leadership development initiatives. This position requires the ability to manage people and systems and collaborate cross-functionally in a quick-moving movement organization.

Requirements

3–5+ years of experience in civic engagement, community organizing, or related field
Demonstrated experience managing staff and/or field programs, including canvassing operations
Familiarity with voter databases or field tools (e.g., VAN, PDI, etc.)
Strong understanding of compliance considerations related to nonprofit civic engagement work
Excellent project management and organizational skills, with the ability to manage multiple priorities
Experience developing training systems and supporting staff development
Experience with political analysis and popular education.
Strong interpersonal and communication skills; ability to work collaboratively across teams
Access to a car and driver’s license—driving will be part of the job
Native-level fluency in English required
Commitment to social justice, particularly in the areas of labor, housing, and immigrant rights.

Nice To Haves

Bilingual in Spanish or Korean highly desired.

Responsibilities

Lead and support the planning, implementation, and evaluation of KIWA’s civic engagement and outreach programs
Develop and oversee outreach, voter engagement, and canvassing strategies aligned with organizational and campaign priorities
Track program goals, maintain documentation, and support reporting and compliance requirements related to civic engagement work
Develop and improve systems and operational practices that support effective program implementation
Work with KIWA’s Organizing Team to identify and build pathways for member engagement and leadership development
Collaborate across teams and represent KIWA in coalitions, partnerships, and external meetings as needed
Coordinate with staff across organizing and outreach efforts to support KIWA’s mission.
Supervise and support Program Associates and civic engagement staff through coaching, performance management, and professional development
Oversee recruitment, hiring, training, scheduling, supervision, and offboarding of temporary and part-time canvassing staff, and recruit and coordinate volunteers supporting civic engagement efforts
Support the Campaign Analyst in achieving civic engagement program goals and maintaining effective field operations
Develop systems, training, and accountability practices that strengthen team performance, communication, and collaboration
Foster a collaborative, mission-aligned team culture grounded in respect and shared goals
Ensure all civic engagement activities comply with applicable federal, state, and local laws and regulations, including nonprofit compliance requirements
Develop and maintain systems for tracking program activities, data, staffing, and reporting
Oversee day-to-day operational coordination of canvassing and outreach efforts, including scheduling, logistics, and troubleshooting field operations
Develop and refine internal processes, policies, and training systems as needed in collaboration with other staff to strengthen program effectiveness
Build and maintain relationships with community members, coalition partners, and stakeholders connected to program priorities