Senior Influencer Marketing Campaign Associate

Linqia•Chicago, IL

About The Position

Linqia is a leading independent influencer marketing agency that utilizes its AI-powered proprietary technology platform, Resonate, to collaborate with top brands like Albertsons, Danone, and Bayer. The agency focuses on developing and executing creative, creator-led strategies designed to achieve full-funnel results. Linqia fosters a culture that values intelligence, recognizes talent, and supports employee career development and growth. The company emphasizes innovation, accountability, and a customer-first approach to deliver significant value. Team members are characterized as smart, diligent, possessing integrity, and enjoying a fun, competitive work environment. The Influencer Marketing Account Manager, internally known as the Program Manager, is a crucial client-facing role requiring leadership, accountability, business acumen, and strategic vision for Linqia's major brand clients. This role involves leading cross-functional teams to execute projects that enhance program delivery and client experience, while effectively balancing the needs of clients, the company, and the team. A successful Program Manager is a collaborative leader and facilitator who is driven, organized, detail-oriented, excels in program management, communicates effectively at all levels, and is adept at problem-solving and conflict resolution.

Requirements

4+ years of experience in account, project or program management, agency experience preferred
Heavily people-oriented: effective relationship-building skills; ability to cultivate strong partnerships across functions to bring people together toward common goals and consensus
Strong and effective communication and presentation skills, both written and verbal; confidence in leading/facilitating cross-functional team meetings to achieve common results
Strong multi-tasking and time management skills; ability to troubleshoot issues, juggle multiple programs, and prioritize accordingly
High energy and flexibility in a constantly evolving team environment
Excellent technical skills – Google Sheets/Excel, Timeline Tracking (Asana preferred)
Bachelor’s degree

Responsibilities

Responsible for managing end-to-end execution of influencer marketing programs, from strategic planning phases through creative execution, delivery and implementation.
Manages program schedules and deliverables; pro-actively communicates expectations and milestones to all cross-functional team members.
Responsible for program management of complex projects and initiatives (status, process improvements, etc) in support of our mission to deliver excellent Client experiences
Quarterback project schedule planning and execution; update reports and proactively communicate program status to key stakeholders throughout program lifecycle in weekly status meetings
Spearhead project pipeline planning and proactively balance project loading with cross-functional bandwidth to ensure adequate resourcing of committed timelines
Lead cross-functional teams in conducting hand-offs for successful execution and post mortem reviews to gather and communicate key takeaways for continuous improvement
Identify improvement projects and lead implementation of program management tools (Asana) and processes (internal and Client)
Route creative to influencers and clients, ensuring feedback is clear, actionable and revisions are received on time
Identify program risks early on and convenes cross-functional partners to align/mitigate solutions
Monitor and advocates process; identifies gaps/improvements to work more efficiently
Demonstrate ownership/investment in the work; has clear understanding of business goals and internal culture
Guide the client seamlessly through the process while also keeping them accountable to the joint success