Senior Influencer Marketing Campaign Associate

Linqia•San Francisco, CA

5d•Hybrid

About The Position

Linqia is a leading independent influencer marketing agency that utilizes its AI-powered proprietary technology platform, Resonate, to collaborate with top brands like Albertsons, Danone, and Bayer. The agency focuses on developing and executing creative, creator-led strategies designed to achieve full-funnel results. Linqia fosters a culture that values intelligence, recognizes talent, and supports employee career development and growth. The company emphasizes innovation, accountability, and a customer-first approach to deliver significant value. Team members are characterized as smart, diligent, possessing integrity, and enjoying a fun, competitive work environment. The role of the Influencer Marketing Account Manager, internally known as Program Manager, is a crucial client-facing position requiring leadership, accountability, business acumen, and strategic vision for Linqia’s major brand clients. This role involves leading cross-functional teams to execute projects that enhance program delivery and client experience, while effectively balancing the needs of the client, company, and team. A successful Program Manager is a collaborative leader and facilitator who is driven, organized, detail-oriented, excels in program management, communicates effectively at all levels, and is adept at problem-solving and conflict resolution.

Requirements

4+ years of experience in account, project or program management, agency experience preferred.
Heavily people-oriented: effective relationship-building skills; ability to cultivate strong partnerships across functions to bring people together toward common goals and consensus.
Strong and effective communication and presentation skills, both written and verbal; confidence in leading/facilitating cross-functional team meetings to achieve common results.
Strong multi-tasking and time management skills; ability to troubleshoot issues, juggle multiple programs, and prioritize accordingly.
High energy and flexibility in a constantly evolving team environment.
Excellent technical skills – Google Sheets/Excel, Timeline Tracking (Asana preferred).
Bachelor’s degree.
Must currently reside in the San Francisco Bay Area and be available to commute to the San Francisco office 3 times per week.

Responsibilities

Responsible for managing end-to-end execution of influencer marketing programs, from strategic planning phases through creative execution, delivery and implementation.
Manages program schedules and deliverables; pro-actively communicates expectations and milestones to all cross-functional team members.
Responsible for program management of complex projects and initiatives (status, process improvements, etc) in support of our mission to deliver excellent Client experiences.
Quarterback project schedule planning and execution; update reports and proactively communicate program status to key stakeholders throughout program lifecycle in weekly status meetings.
Spearhead project pipeline planning and proactively balance project loading with cross-functional bandwidth to ensure adequate resourcing of committed timelines.
Lead cross-functional teams in conducting hand-offs for successful execution and post mortem reviews to gather and communicate key takeaways for continuous improvement.
Identify improvement projects and lead implementation of program management tools (Asana) and processes (internal and Client).
Route creative to influencers and clients, ensuring feedback is clear, actionable and revisions are received on time.
Identify program risks early on and convenes cross-functional partners to align/mitigate solutions.
Monitor and advocates process; identifies gaps/improvements to work more efficiently.
Demonstrate ownership/investment in the work; has clear understanding of business goals and internal culture.
Guide the client seamlessly through the process while also keeping them accountable to the joint success.