Program Manager, Calabrese Youth Center

Laradon•Denver, CO

22h•$65,000 - $80,000•Onsite

About The Position

The Program Manager coordinates 24-hour residential services for children and youth in Laradon’s Calabrese Youth Center program. The role oversees Residential Counselors and works with the department director and clinical team to support residents’ quality of life and development. The position includes direct care coverage when needed, rotating 24-hour on-call duty, and some weekend availability. The schedule requires a minimum of three 12-hour shifts per week. Employees must be physically present in the office to perform their job functions. The Program Manager monitors and implements programming, supervises and develops staff, helps ensure adequate shift coverage, and coordinates youth activity schedules. The role also supports residents’ medical, health, and crisis-intervention needs; ensures timely incident documentation; maintains communication with families, providers, agencies, and the community; and helps maintain regulatory compliance and quality assurance. The position represents Laradon in the community and includes driving participants when program needs require it. Laradon describes its workplace as collaborative and supportive and emphasizes inclusion, compassion, advocacy, respect, and empowerment. Its DEIB/A commitment focuses on promoting equity, accessibility, belonging, and inclusion for employees and the community it serves.

Requirements

One year of management experience.
Excellent communication and problem-solving skills.
Valid driver’s license, good driving record, and reliable transportation.
Must be at least 21 years old.
Complete all trainings deemed mandatory by Laradon, including a minimum of 24 hours of approved training annually, orientation, First Aid/CPR, Medication Certification, Mandatory Reporting, Incident Reporting/MANE, Crisis Prevention Intervention, and 20 hours of on-the-job training.
Able to exert up to 50 pounds of force and walk, stand, sit, stoop, kneel, crouch, or crawl; remain on one’s feet and active for full work days; complete training and physically manage children or youth as necessary, including physical restraints; and speak or exchange information audibly.

Nice To Haves

Bachelor’s degree in Human Services or a related field, or an associate’s degree and two years of experience in Human Services or a related field (listed as preferred).
Three years of experience with Trauma Informed Care (preferred).

Responsibilities

Monitor and implement programming.
Report facility maintenance issues.
Supervise and support staff performance and accountability, helping staff improve in their roles and make appropriate clinical decisions.
Coordinate and provide staff training and development with the BCBA and mental health clinicians.
Ensure Residential Counselors develop and implement weekly activity schedules for youth.
Schedule and ensure adequate shift coverage, including providing direct care coverage when necessary.
Take rotating 24-hour on-call duty weekly.
Lead and participate in staff and leadership meetings.
Ensure children’s and youths’ medical and health needs are met.
Ensure incident reports (PMRs and GERs) are completed promptly and follow up as necessary.
Maintain written and verbal communication with governing agencies, families and guardians, providers, and the community.
Assist with quality assurance procedures and policy development to ensure compliance with governing agencies.
Maintain compliance with regulatory agencies.
Represent Laradon in the community.
Provide 24-hour crisis intervention and counseling to children and youth as needed.
Drive participants when necessary for program needs.
Maintain regular and punctual attendance.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance; flexible spending account (FSA).
401(k) with a 4% match.
11 company-recognized holidays, available for holiday pay, and 16 days of paid time off (PTO).
FAMLI leave.
Bilingual pay differential.
Tuition and certification reimbursement.
Student loan assistance; Laradon is a qualifying employer for the federal Public Service Loan Forgiveness program.
Onsite employee counseling services and an Employee Assistance Program.
Voluntary long-term disability, life, cancer, accident, and pet insurance.
EcoPass with unlimited rides on RTD buses and trains for full-time employees.
Referral bonuses.
Committee participation opportunities, including DEIB/A and Safety.
Development, job growth, and internal training opportunities.