Program Manager - Hardware/NPI

Eagle Wireless•Solon, OH

10d

About The Position

Eagle Wireless is seeking a Program Manager to own and drive customer programs through a phase-gate hardware development process, from initial engagement and design through EVT, DVT, PVT, qualification, certification, and ramp to mass production. The role calls for hands-on experience managing an engineered hardware product through phase-gate NPI to manufacturing release, along with the ability to coordinate across engineering, supply chain, quality, and external manufacturing partners. The Program Manager manages customer-facing programs end to end, owns program timelines and deliverables, and serves as the primary point of contact for assigned customer accounts. The role leads and supports phase-gate reviews, coordinates manufacturing readiness and transfer activities, and tracks regulatory and carrier certification requirements. It also includes reporting program status and risks to internal leadership and customers and driving PMO process improvements. Eagle Wireless describes its work environment as collaborative and offers a competitive compensation and benefits package, including medical, dental, and vision coverage, generous PTO, and paid parental leave programs. The company encourages candidates from a variety of backgrounds to apply and is committed to fostering inclusive teams.

Requirements

Bachelor's degree in Engineering, Supply Chain, Business, or a related field, or equivalent experience.
At least 5 years of program or project management experience, including at least 2 years specifically managing hardware products through phase-gate NPI (EVT/DVT/PVT or equivalent).
Demonstrated experience managing an engineered hardware product, such as a cellular/wireless module, networking device, or IoT end device, through phase-gate development to manufacturing release and volume production.
Experience working with contract manufacturers or external manufacturing partners.
Strong understanding of phase-gate/stage-gate NPI processes, BOM/ECO management, DFx (DFM/DFT/DFA), and manufacturing readiness gates.
Strong cross-functional coordination skills across engineering, supply chain, quality, and manufacturing teams.
Strong written and verbal communication skills, including presenting program status to customers and leadership.
Proficiency with program/project tracking tools such as MS Project, Smartsheet, Jira/Confluence, or similar, and standard office/productivity software.

Nice To Haves

Experience in the cellular/IoT module, networking/telecom equipment, automotive electronics, or wireless communications industry.
Familiarity with regulatory and carrier certification processes.
Experience with ERP systems such as NetSuite for BOM, inventory, and production tracking.
Experience managing programs across multiple manufacturing sites or geographies.

Responsibilities

Manage customer-facing programs end to end, from requirements intake and design coordination through qualification, testing, certification, and transition to volume manufacturing.
Own program timelines and deliverables through phase-gate NPI stages such as EVT, DVT, and PVT; identify and resolve risks before they affect schedules.
Serve as the primary point of contact for assigned customer accounts and communicate status, risks, and changes proactively.
Coordinate engineering, supply chain, quality, manufacturing, and contract manufacturing partners to ensure readiness at each program gate.
Lead and support phase-gate reviews, including PRD sign-off, PDR/CDR design reviews, DFM/DFT reviews, pilot build coordination, and manufacturing readiness assessments.
Manage BOM, ECO, and documentation control processes with engineering and supply chain teams.
Track and help drive regulatory and carrier certification requirements, including FCC, PTCRB, and carrier certification.
Support manufacturing transfer and cutover, coordinating design and engineering sites with manufacturing partners.
Prepare and present program status reports, timelines, and risk assessments to internal leadership and customers.
Identify and drive PMO process improvements to improve program predictability and delivery.