Program Manager - Worcester/Berlin

Brockton Area Multi-Servi•Berlin, MA

6d•Hybrid

About The Position

Work in a home environment, helping individuals develop connections and meaningful relationships in their community. Support individuals with developing new skills so they can be independent, happy, and successful.

Requirements

HS diploma (or GED) required
1 year of experience in related field, and 1 year of experience in a supervisory role; or 2 years of experience in a related field
Must possess a valid driver’s license in state of residence.
Basic computer literacy, including the ability to record data, use electronic time and attendance software and receive and send electronic mail.
Effective critical thinking and communication skills.

Responsibilities

Ensure the quality of support for adults with disabilities and/or brain injuries living in supervised residential settings with an emphasis on safety and well-being, provided in a manner that promotes growth, independence and dignity while supporting people to live a meaningful life in community, with opportunities for social engagement and skill building.
Maintain ongoing professional communication with supervisor, coworkers, BAMSI departments, and all stakeholders.
Support individuals served in the development of their person-centered Individual Support Plans (ISP) and implement plans. Monitor progress and ensure support to individuals served with achieving the goals and objectives outlined in service/support plans.
Ensure that Positive Behavior Supports (PBS) practices are applied within program, to create a thoughtful and supportive environment by ensuring activities, plans, and routines reflect the preferences, needs, and goals of individuals.
Organize activities and opportunities for meaningful engagement in the community, foster increased independence social networks, promoting physical health and wellness routines.
Follow the Department of Public Health’s (DPH) Medication Administration Program (MAP) policies, which include, but are not limited to training requirements, medication administration, medication security, and corresponding documentation including use in BAMSI’s Electronic Health Care Record.
Assist individuals as needed and required with personal care tasks, which include, but are not limited to toileting, showering/bathing, grooming, personal hygiene, assisting with mobility, repositioning, dressing, and range of motion exercises.
Support individuals as needed and required in the completion of Activities of Daily Living (ADL) tasks, which include but are not limited to: cooking, cleaning, general maintenance, shopping and money management.
Ensure program coverage in accordance with funding source standards.
Interview and hire prospective employees in conjunction with persons served and complete required hiring documentation.
Provide ongoing supervision, staff meetings, training and professional development of staff.
Attend BAMSI Leadership Meetings and Management Trainings with dissemination of acquired learning and materials at the program level.
Promptly identify program areas of need and address them by working closely with the Facility Department, including by not limited to home and vehicle preventative and emergency maintenance.
Follow funder and agency protocol for reporting significant incidents and alleged abuse and/or neglect, Individual Support Plans (ISP), and Incident Reports.
Ensure appropriate use of program petty cash, gas cards, credit cards and funds belonging to individuals served; follow auditing protocols.
Ensure highest quality of safety standards and that infection control protocols are followed.
Complete all required trainings and certifications.
Provide 24 hour on-call, on a rotating basis, to ensure program oversight and access to resources.
Provide emergency coverage during crisis to assure individuals served needs are met and optimal service delivery is maintained.