Program Manager - Federal Government Agency

Motorola Solutions•Washington, DC

3d•$140,000 - $160,000•Hybrid

About The Position

The Program Manager is responsible for overseeing Motorola's programs and contracts with multiple Federal Government Agencies and the internal WAVE Team located in Washington D.C. This leadership role directs a team that provides comprehensive service delivery, contract compliance, project management, engineering, and personnel management to these customers. The Program Manager manages and leads all business aspects, services, and deliverables between these customers and the program teams, overseeing a staff of engineers, technical managers, project managers, technical resources, and administrative personnel. This Program Manager position has oversight over all contracts and work for the Federal Government Agencies as it relates to Motorola contracts. This position manages teams that provide a variety of services including and not be limited to inventory, radio programming, projects, field work, infrastructure, hardware and software sustainment, support, maintenance and upgrades, cyber security, maintaining equipment and related inventories, spectrum management, support at NSSE events and other functions. This position also supports and oversees all contracts between Motorola and the Federal Government Agency involving communications, inventory, projects, hardware and software and any other related services under current or future contracts. This senior leadership position holds comprehensive oversight and strategic responsibility for all contractual agreements and operational engagements between Motorola Solutions and the Federal Government Agencies. The role is critical in ensuring the seamless delivery of mission-critical communication solutions and services to a pivotal federal agency.

Requirements

10+ years of experience leading large, complex teams and projects.
Proven ability to manage personnel.
Cultivate positive customer relationships.
Administer budgets effectively.
Exceptional communication, problem-solving, and risk management skills.
Ability to build high-performing teams and deliver results-oriented leadership.
Strong data analysis skills.
A four-year degree is required, preferably in a technical field, management, or leadership. Relevant experience may be substituted for the degree.
10 years of proven management and leadership experience in leading large systems, technical, service delivery, or operational teams, with a demonstrable track record of successful outcomes.
10 years of experience managing personnel, including hiring, firing, employee evaluations, discipline, coaching, and mentoring.
5 years of experience in positive customer relations and/or account management, with demonstrable examples of high customer satisfaction ratings based on performance and service delivery.
5 years of experience in preparing, administering, and accurately forecasting budgets. Must demonstrate the ability to accurately hit financial milestones, manage project costs, and meet quarterly and annual financial targets and goals.
5 years of project management experience on large, complex projects, including the development of schedules, plans, financial planning, and risk mitigation. Experience must include developing related artifacts such as implementation plans and resource planning.
10 years of experience in strategic planning, goal setting, managing, tracking, and leading teams to achieve organizational goals.
Excellent oral and written communication skills.
The ability to use standard business software (e.g., Google Suite, email, spreadsheets, scheduling software).
The ability to multi-task and reprioritize action items and tasks daily. Ability to prioritize tasks for the team, oversee, and track the progress of deliverables and goals.
Excellent problem-solving skills. The ability to identify, develop, implement, track, refine, and adjust a risk mitigation plan to ensure successful outcomes while minimizing risks to programs, projects, and financials.
The experience, skills, and proven ability to form, create, and maintain high-performing teams.
Must possess and demonstrate results-oriented leadership and outcome-based management skills.
The ability to identify, gather, apply, and use data to measure the performance of the team and customer goals over time.
Must be located in the Washington DC, Maryland, Northern, VA area.
Must be able to attend customer meetings in Washington DC several times each week, as well as meetings with the team in the same area.
Onsite in Washington D.C. 3+ days per week.
Must be able to pass federal background checks and any required clearances.
Legal authorization to work in the U.S. indefinitely is required.
Bachelors Degree AND 10+ years of professional experience in one of the following: team management, project management, or system management.
Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)

Nice To Haves

PMP certification is preferred.
Astro experience or knowledge of ASTRO is preferred.

Responsibilities

Overseeing Motorola's programs and contracts with multiple Federal Government Agencies and the internal WAVE Team.
Directing a team that provides comprehensive service delivery, contract compliance, project management, engineering, and personnel management.
Managing and leading all business aspects, services, and deliverables between customers and program teams.
Overseeing a staff of engineers, technical managers, project managers, technical resources, and administrative personnel.
Managing teams that provide services including inventory, radio programming, projects, field work, infrastructure, hardware and software sustainment, support, maintenance and upgrades, cyber security, maintaining equipment and related inventories, spectrum management, support at NSSE events and other functions.
Supporting and overseeing all contracts between Motorola and the Federal Government Agency involving communications, inventory, projects, hardware and software and any other related services under current or future contracts.
Ensuring the seamless delivery of mission-critical communication solutions and services to a pivotal federal agency.