Program Manager

PowerSchool Group•Dallas, TX

29d

About The Position

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Our Product team leads the direction, coordination, output, quality, and enhancements to PowerSchool’s product portfolio. This dynamic, multi-functional team ensures the effective rollout of new products across the platform, packages and positions products to appeal to consumers, and helps set the future direction and pace of innovation in our organization. The Program Manager drives execution and operational consistency across key Product organization initiatives. This role brings structure, visibility, and accountability to cross-functional programs by owning coordination across people, processes, systems, and data. This is a generalist Product Operations role that blends program ownership, systems management, enablement, and continuous improvement. The scope includes managing priority programs (e.g., SAP / EOL, Pricing Council, SLT initiatives), maintaining supporting systems and reporting, and reinforcing consistent ways of working across Product. Program ownership and focus areas will evolve based on organizational priorities.

Requirements

4–6 years of experience in program management, project coordination, operations, or administrative roles
Bachelor's Degree or comparable experience
Strong program management experience in a cross-functional SaaS environment
Ability to bring structure, accountability, and momentum to complex initiatives
Comfort operating across systems, data, and processes—not just project coordination
Excellent communication and stakeholder management skills, including working with senior leaders
High attention to detail with a bias toward action and continuous improvement
Experience with Jira, Confluence, or similar tools preferred

Responsibilities

Own execution of high-priority, cross-functional programs including Pricing Council, SAP / EOL (Sustaining Application Planning), SLT programs, and other Product Ops priorities
Serve as the product-facing lead for SAP / EOL, maintaining product-level plans and coordinating closely with the Customer Transitions Office
Support SLT → ELT forums and SLT workspace reporting to ensure alignment, visibility, and follow-through on priorities
Coordinate Pricing Council operations, including SKU tracking, decision logging, audits, and process improvements (e.g., tooling transitions)
Define success metrics and track outcomes for key programs, ensuring progress ties to business impact
Manage other high priority Product Ops programs based on business need
Manage systems that support Product Ops work (e.g., SLT Command Center, Confluence spaces)
Maintain accurate program tracking (plans, status, dependencies) and ensure visibility into progress, risks, and gaps
Monitor compliance with operating expectations (e.g., updates, deliverables, cadences) and drive follow-up where needed
Ensure data quality and consistency across systems; partner with BI and leadership reporting needs
Prepare clear, concise updates, briefings, and readouts for Product leadership, SLTs, and ELT forums
Capture decisions and ensure alignment across Product, Engineering, GTM, CX, and Finance
Own enablement for Product team processes, tools, and expectations, including onboarding and transition support for new resources
Enable Product leaders to focus on strategy by reducing operational friction and improving clarity
Establish and evolve processes and best practices to improve consistency across product teams
Identify risks, blockers, or inefficiencies and drive resolution with clear recommendations
Improve templates, workflows, and tools to streamline execution and reduce manual effort

Benefits

Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
Flexible Spending Accounts and Health Savings Accounts
Short-Term Disability and Long-Term Disability
Comprehensive 401(k) plan
Generous Parental Leave
Unrestricted paid time off (known as Discretionary Time Off - DTO)
Wellness Program, including ClassPass & Employee Assistance Program
Tuition Reimbursement
Pet Insurance
Identity Theft Protection
Student Debt Repayment Program
Prepaid Legal coverage