Program Manager, Substance Use

Heritage Behavioral Health Center•Decatur, IL

9d•$65,000 - $75,000•Onsite

About The Position

Heritage Behavioral Health Center is hiring passionate professionals for a career where their work truly matters. We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois, dedicated to improving mental health and substance use care for individuals in Macon County and the surrounding communities. We recognize that all individuals at our organization have an impact on client care — regardless of the position they hold. At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve.

Requirements

Ability to engage individuals and decrease barriers to accessing treatment services
Knowledge of behavioral health diagnoses, including use of ASAM and DSM-5
Knowledge of co-occurring diagnoses and evidence-based treatment approaches
Knowledge of case management techniques and community resources, including psychiatric, substance use, medical, and other community services
Ability to mentor, teach, and develop staff to provide compassionate, person-centered treatment
Knowledge of trauma-informed care, access to care, and other CCBHC-related principles
Strengths-based approach with both clients and staff
Effective oral and written communication skills
Ability to work in a team-based environment
Strong customer service skills
Flexibility and adaptability to changes in program needs and schedule
Ability to navigate electronic health records
Proficient in Microsoft Word and Excel
Minimally credentialed as a CADC, LPC, or LSW
A valid driver's license, reliable means of transportation, and proof of current automobile insurance are required.

Nice To Haves

Master's degree in a relevant human service field is preferred
Previous supervisory experience is highly desired

Responsibilities

Provide clinical interventions and manage a reduced caseload
Provide assessment, treatment planning, case management, and individual and group counseling to individuals
Provide case management services to ensure referral and linkage to services that support an individual's health, wellness, and recovery
Maintain positive relationships with referral sources and community providers
Collaborate with multiple internal and external providers to coordinate treatment, including direct care staff, nursing, counselors, and clinical leaders
Coordinate day-to-day functions of the substance use program, including oversight of daily programming
Provide direct supervision to substance use program staff, including individual and group supervision and formal trainings
Support staff selection, training, and evaluation
Champion adherence to agency policies and procedures, accrediting body standards, and state/federal guidelines to improve the quality of services provided
Oversee completion of data management, including weekly, monthly, and quarterly reports and monitoring of performance measures set forth by funders
Monitor program staffing needs, participate in hiring, and orientation and training of new staff
Attend program meetings within Heritage to provide collaborative care for persons served
Lead and participate in community-based meetings, events, forums, and coalitions to support and provide education on substance use treatment and recovery
Coordinate communication, service provision, and relationship-building with area providers for linkage within the service area
Ensure all clinical activities performed by the team are compliant with organizational standards, policies, and procedures
Assist in ensuring client referral and linkage to programs
Ensure interactions with individuals and fellow staff members are supportive and respectful
Participate in multidisciplinary team meetings and contribute to collaborative problem-solving
Attend individual supervision with supervisor at a scheduled weekly time to review and report on progress, productivity, and concerns
Other duties as assigned

Benefits

Every other Friday off (paid wellness day)
Competitive salaries aligned with state and national benchmarks
Loan forgiveness eligibility through NHSC
Generous vacation, sick, and personal leave
Paid holidays
Health Club/Fitness Reimbursement
Employee Assistance Program
Continuing Education Opportunities
Tuition Assistance Programs
Agency-provided life insurance and short-term disability policies
Retirement plan 401k
Optional insurance benefits, including health, dental, vision, and additional life insurance (health insurance benefit includes substantial agency contribution toward the cost)
Direct deposit of payroll check
Clinical supervision provided for individuals seeking licensure (LPC, LCPC, LSW, LCSW)
Access to Federal Student Loan Forgiveness — Heritage is a National Health Service Corps site, which provides federal loan forgiveness for licensed counselors, nurses, social workers, and substance use professionals approved through their program.