Program Manager-Strategy and Business Development

Northwestern Memorial Healthcare • Chicago, IL

23h

About The Position

The Program Manager - Strategy & Business Development supports Northwestern Medicine’s mission, vision, and values and complies with its ethics, compliance, policy, regulatory, and accreditation requirements. The role identifies and advances business activities aligned with NM’s strategic plan, with the aim of strengthening reputation, market and clinical leadership, financial performance, and organizational capabilities in assigned program areas.

The position develops and evaluates new business and program ideas through market, financial, and internal research and analysis. It leads complex strategic planning processes across departments, builds consensus with senior leaders and physicians, and contributes to planning for future facilities and other academic enterprise needs. The manager develops business and strategic plans, evaluates partnerships and other strategic initiatives, and establishes measurement systems to assess their effects on patient care, access, volume, market share, financial performance, and program reputation.

Working with managers and physicians, the role assesses existing programs, identifies resource needs, and prepares recommendations and supporting analyses. It coordinates the resources and relationships required to develop and implement approved initiatives, supports transitions to implementation, and is accountable for timely and cost-effective delivery. The manager also prepares white papers, business plans, financial analyses, feasibility studies, and pro formas.

Requirements

• Master of Business Administration (MBA) or Master of Health Administration (MHA), and/or equivalent work experience.
• Five or more years of health care planning, strategy, and business development experience.
• Experience working within a clinical environment.
• Demonstrated organizational and leadership skills.
• Excellent analytical skills.

Nice To Haves

• Experience in an academic medical center.
• Previous experience with Microsoft CoPilot and Cowork.
• Experience working closely with physicians in a provider setting is highly desired.

Responsibilities

• Identify and pursue business activities aligned with NM’s strategic plan that enhance reputation, market and clinical leadership, financial performance, and program capabilities.
• Introduce, develop, and facilitate new business and programmatic ideas and plans for assigned areas.
• Analyze proposed initiatives’ growth potential, resource requirements, risks, rewards, and financial benefits using market, financial, and internal research.
• Develop market and hospital demand projections for key business and service areas.
• Maintain and update industry, competitor, and NM performance information, including benchmarking on care quality and outcomes, patient satisfaction, market size and share, reputation, capabilities, operations, and program differentiation.
• Form, facilitate, and lead complex, multi-department strategic planning processes, building consensus with vice presidents, clinical chairs, division chiefs, managers, and physicians.
• Lead corporate planning projects concerning future facilities, resources, and other academic enterprise needs.
• Propose, analyze, and implement strategic initiatives, including off-site campus development, affiliations, partnerships, product or service line development, and business models.
• Complete department business plans and academic enterprise strategic plans.
• Develop, implement, and manage systems to measure and monitor the effectiveness of business initiatives.
• Gather and analyze business intelligence to assess future needs for buildings, equipment, staffing, technology, and information resources.
• Work with managers to develop processes, statistics, market data, and financial performance data for evaluating existing programs against organizational mission and strategic criteria and identifying improvement potential.
• Work with key managers and physicians to complete plans and recommendations under vice president sponsorship and Director of Business Development oversight.
• Define projects effectively and work responsively with operational managers and physicians to meet client and organizational strategic objectives.
• Develop relationships throughout the NM community to secure interdepartmental support and resources for strategy initiatives.
• Work with operational staff and managers to support successful implementation of approved initiatives.
• Meet goals in a timely and cost-effective manner and be accountable through performance goals, incentive plans, and monitoring systems.
• Prepare white papers, business plans, financial analyses, feasibility studies, and pro formas, including research on reimbursement, funding, and costs.
• Complete other duties as assigned.

Benefits

• Competitive benefits are mentioned, including tuition reimbursement and 401(k) matching; detailed benefits information is available through the employer’s benefits page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level