Program Manager – Strategic Accounts

Mission Critical Group

4d • Hybrid

About The Position

This is a role for someone who thrives at the intersection of complex delivery and high-stakes relationships. As a Program Manager supporting Strategic Accounts, you’ll lead a portfolio of projects across Channel, Government, OEM, and R&D programs—where expectations are high, visibility is constant, and execution matters. In this role, you won’t just manage projects—you’ll shape how they get delivered. You’ll lead a team of Project Managers and Coordinators, drive alignment across Engineering, Supply Chain, Manufacturing, and Sales, and ensure we meet customer commitments with clarity and consistency. Shared Goal: Never miss a commitment. No surprises. Reliable, safe, high-quality delivery that earns customer trust.

Requirements

• Bachelor’s degree or relevant experience
• 8+ years managing complex project portfolios
• Experience leading teams or programs
• Strong executive communication and stakeholder management skills
• PMP certification required

Nice To Haves

• Experience in Government, OEM, or strategic account environments preferred

Responsibilities

• Lead a portfolio of complex, engineered-to-order projects
• Provide leadership and development of a high-performing PM team
• Drive cross-functional alignment across Engineering, Supply Chain, Manufacturing, and Sales
• Manage proactive risk management to ensure no surprises
• Ensure consistency in execution, tools, and communication
• Partner with Engineering, Supply Chain, Manufacturing, and Sales to align scope, schedule, and deliverables
• Drive communication across teams to surface risks early and avoid downstream impacts
• Coordinate across facilities to support capacity and capability needs
• Align execution with customer expectations to ensure consistent delivery

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree