Program Manager, Small Projects Program

JLL•Redwood City, CA

6d•Onsite

About The Position

We are seeking a candidate who shares our priorities and will be instrumental in influencing and creating new offerings for our clients, exploring new client prospects, and expanding the portfolio of program management for our account team. With your expertise and our robust JLL platform, you'll leverage programmatic insights, best practices, and subject matter expertise to guide clients through their real estate journeys. In this role, you'll drive efficiency, consistency, and cost savings across complex projects, serving as the key point of contact for JLL's project delivery services while building strong, lasting client relationships through excellence in portfolio management.

Requirements

10+ years of real estate, project management, or program management experience
Stellar interpersonal skills and problem-solving ability with an ability to interact with executive level external and internal clients
Demonstrated ability to motivate multiple stakeholder groups to establish effective relationships
Experience presenting in pitches and RFPs with proven winning track record
Extensive, proven positive experience effectively supervising, training, mentoring, and evaluating several project managers at various levels
Experience with multiple complex and/or large-scale projects and programs throughout the real estate lifecycle
Experience working in multiple markets with the ability to navigate regional operational nuances
Comprehensive knowledge of real estate development lifecycle, approval processes, and regulations
Mastery of all phases of project management including program development, budgeting, planning and design, project milestone scheduling, services contracting, conflict resolution, project implementation, oversight, accounting practices, and project closure
Expert at building relationships and earning trust
Strong organizational skills and capacity to prioritize and escalate in a complex, fast-paced environment
Ability to solve advanced problems and deal with a variety of options in complex situations
Advanced computer skills, with an emphasis on Smartsheet and data analysis
Strong oral, written, and presentation communication skills
Proficiency in Microsoft Word, Excel, and PowerPoint
Bachelor's degree in architecture, construction management, business management, finance, or industry-based engineering specialization
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Advanced degree (Master's or higher)
Six Sigma certification
Project Management certification (PMP or equivalent)

Responsibilities

Leading relationships for multiple strategic alliance clients, assisting them in developing real estate strategy linked to their business objectives
Collaborating with clients on national and global large-scale and/or highly complex project portfolios to define program-specific goals
Developing, managing, and implementing standardized processes, playbooks, tools, and resources to support client relationships and cross-functional partnerships
Overseeing and providing consistent consolidated schedule, budget, risk, and opportunity reporting
Developing and overseeing management routines to manage portfolio performance and performance metrics
Identifying and proactively managing risks and issues that could impact projects across the portfolio; ensuring solutions are successfully implemented
Continuously identifying and implementing process improvements to enhance complex project delivery and team efficiency
Managing and allocating workloads among team members while fostering a collaborative and mentoring culture
Executing project team strategies, supporting P&L strategies, and managing business development targets including expanding client relationships and identifying cross-selling opportunities