Program Manager Senior

Mass General Brigham • Boston, MA

13d • Hybrid

About The Position

Massachusetts General Hospital has a long-standing tradition of providing case-based medical education through its "Case Records of the Massachusetts General Hospital" series, published in the New England Journal of Medicine. These Case Records, also known as NEJM clinicopathological Conferences (CPCs), are the oldest case-based teaching exercise in the country and remain a popular feature in the NEJM. The Project Manager Senior (PMS) will support the Editor and staff in the production and publication of these Case Records. This role involves maintaining documentation and deadlines, coordinating conference logistics, communicating with various stakeholders, compiling manuscripts, and performing administrative tasks throughout the production and publication process. Each case project typically takes 6-12 months from inception to publication, with approximately 50 projects active at any given time. The PMS will have the flexibility to work remotely, under the guidance of the Editor and day-to-day supervision of the Production Editor and Associate Editors. The role also includes collaborating with MGH web developers to maintain the Case Records website and undertaking special projects as assigned by the Editor.

Requirements

• Bachelor’s degree required
• 8-10 years of related work experience required
• Excellent organizational skills (required)
• Impeccable attention to detail (required)
• Strong communications, interpersonal, and leadership abilities (required)
• High level of trust, reliability, and discretion.
• Strong sense of equity in dealing with personnel at all organizational levels.
• Enjoy working in a team environment and a highly matrixed leadership structure.
• Flexibility and ability to switch tasks and projects as needed (required).
• Exceptionally well organized and detail oriented.
• Methodical in their approach to projects.
• A self-starter with strong work ethic and time management skills.
• Able to multi-task and work on multiple projects simultaneously.
• A quick learner who can pick up the knowledge of an area that is necessary to plan, organize, produce, and publish the Case Records.
• In full compliance with HIPAA and patient privacy guidelines as they relate to the Case Records.
• Strong project management skills; highly organized and detailed-oriented.
• The ability to have liaise with people across departments in MGH, outside academic medical centers, NEJM, and occasionally patients and families.
• Excellent communication skills, both written and oral.
• Ability to prioritize a large workload and effectively oversee multiple projects simultaneously.
• Knowledge of MS Word, Outlook, Adobe Acrobat, PowerPoint, Photoshop, Excel, and Zotero reference manager.

Nice To Haves

• Master’s degree or certification in Project Management preferred.
• Preferably in a hospital or academic environment.
• Experience working remotely strongly preferred.
• Data analyses skills (preferred).
• Knowledge of web design, Epic or similar databases, and Confluence, Trello, or other Project Management programs strongly preferred.

Responsibilities

• Responsible for initiating and tracking the life cycle of each case, from inception to organization to manuscript publication.
• Initiates, tracks the workflow of each project using project management software such as Trello or a similar program.
• Responsible for keeping each Case (project) moving forward based on a strict timeline.
• Collects background data from the electronic medical record system.
• Organizes and tracks all e-mail communication.
• Assists Production Editor with the scheduling and coordinating of virtual and in-person hospital conferences and completes occasional transcription after conferences.
• Serves as a resource and facilitates and supports communication between authors, editors, and NEJM editorial staff.
• Assists with logistics and agenda for visiting speakers and patients.
• Compiles manuscript materials including text, images and figure legends necessary for publication and ensures all parts are complete.
• Prepares bibliographies using Zotero reference manager.
• Provides editorial support and coverage to the Production Editor for tasks including handling of weekly galley and page proofs and proofreading.
• Acts as general resource for case records information.
• Coordinates logistics for meetings and prepares communication materials.
• Facilitates meetings.
• Tracks overall metrics of the Case Records and creates and maintains a dashboard tracking each case.
• Designs, implements, and manages all aspects of large, complex, multi-disciplinary programs and projects.
• Prepares, analyzes, and manages all program budgets, including funding from multiple sources.
• Leads program and project teams and coordinates and delegates cross-project initiatives.
• Conducts research, manages and analyzes data in systems, and develops reports and presentations to support programs.
• Identify potential risks, issues, and challenges associated with programs and develop mitigation strategies to minimize impact.

Benefits

• Comprehensive benefits
• Career advancement opportunities
• Differentials, premiums and bonuses as applicable
• Recognition programs designed to celebrate your contributions and support your professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior