Program Manager, Senior

Zebra TechnologiesHoltsville, NY
$109,000 - $163,400Onsite

About The Position

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra. The Program Manager, Senior is responsible for the successful launch of Zebra’s products and services to market.

Requirements

  • Bachelor’s degree
  • 5+ years
  • Intermediate to advanced communication and facilitation skills. Formal training preferred
  • Intermediate to advanced presentation skills.
  • Demonstrated comfort in presenting to mid to senior level cross functional audiences.
  • Demonstrated working knowledge of advanced concepts with program management approaches, tools and methodologies. PMP certification preferred
  • Intermediate to advanced skills in PC based documentation tools including MS Office and MS Project
  • Intermediate to advanced skills in delegation and follow up
  • Demonstrated working knowledge / experience of technical business unit assigned to (Hardware, Software, Services, etc)

Responsibilities

  • Manages the development and implementation of a company’s products and services to success
  • Acts as project manager - monitoring the program from initiation through delivery including planning and directing schedules and overseeing budget/spending.
  • Gathers input from the project team and acts independently to develop a Project Plan for projects of moderate to significant scope which may include novel products or services.
  • Uses established tools, approaches / methodologies and templates to guide and document the plan and communicate it to the team.
  • Gathers feedback from the team to revise and complete the Project Plan as needed
  • May lead multiple limited to moderate scope projects simultaneously, or manage part of a larger program directly or through oversight of less senior program managers
  • Nominates and solicits participation of team members from key stakeholder teams including Offer /Product Management, Engineering, Service / support and other functional groups, set timelines and budgets independently.
  • Oversees the work of the project team (indirectly supervises) involving members from a wide range of disciplines including engineering, marketing, and operations.
  • Organizes cross-functional activities, ensuring completion of the program i.e. product on schedule and within budget constraints.
  • Owns regular meeting coordination, facilitation and documentation of progress.
  • Gathers status updates from the project team and interprets inputs from the team to assemble a consolidated view of status.
  • Provides regular status updates to senior management as directed.
  • Status reports are expected to be concise summaries, tailored to the audience.
  • Owns ensuring alignment from key leaders of milestone achievement before moving the program forward.
  • Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution.
  • Balances scope, schedule and budget considerations to adjust the project with minimal impact to the business.
  • Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives.
  • Provides assistance with coordination of deliverables and project assets to assist the project team.
  • Personally anticipates and addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance.
  • Independently engages additional resources as needed to address obstacles or delays.
  • Adjusts the plan per management guidelines as delays or obstacles are experienced.
  • Demonstrates intermediate knowledge / application of basic Program Management techniques and approaches including familitarity with vocabularly.
  • Demonstrates knowledge and use of PMI PMBOK lanugage and concepts.
  • Effectively uses project management tools in scheduling and staffing plans, with an understanding of task durations and dependencies.
  • Develops exhaustive risk management plans.
  • Demonstrates intermediate understanding of development processes and product launch scope and actvities
  • Very limited supervision by management is expected in this position for complex or novel problems.
  • May coach or act as escalation point for level 1 or level 2 Program Managers
  • Supports early stage go to market activities and transition to marketing

Benefits

  • Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent.
  • We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings.
  • We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
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