Program Manager, Sales Strategy & Analytics

Highmark Health•Pittsburgh, PA

24d•Hybrid

About The Position

This job assists in the creation, execution, and oversight of the Medicare sales and distribution strategy through partnering with sales leadership and other matrix partners. The incumbent focuses on assessing opportunities within each respective region and on building the necessary capabilities to ensure strategic matrix partners' alignment and execution of strategies to grow membership. Works collaboratively across multiple functional areas to align resources and effort around achievement of the plan.

Requirements

Bachelor's Degree in Business Administration/Management or relevant experience and/or education as determined by the company in lieu of bachelor's degree
5 - 7 years of Health Insurance Industry experience
Analysis of business problems/needs and process improvement
Analytical Skills
Budget Management
Business Development
Collaborative Problem Solving
Communication and Presentation Skills
Organizational Skills
Project/Program Management
Cross-Functional Team Leadership
Influence and Persuasion

Nice To Haves

1 - 3 years of Medicare or Program Management experience
Data Analysis & Synthesis: Demonstrated ability to work with, analyze, and synthesize multiple complex data sets to drive business strategy.
Forecasting & Modeling: Experience developing forecasting models, particularly within a call center or sales operational environment.
Data Visualization: Proficiency in data visualization and developing interactive dashboards to track KPIs and provide actionable insights.
AI Acumen: Strong understanding of Artificial Intelligence (AI) trends and the future of AI. Ability to identify and leverage AI capabilities to optimize processes and improve the organization's strategic position for long-term success.

Responsibilities

Partner with leadership to set the direction of the strategic business plan and translate it into a vison for the organization.
Influence all stakeholders to support key projects/programs in order to ensure positive outcomes that deliver results.
Drive change in order to improve performance results, organizational effectiveness and/or systems/quality/services (e.g. policies, processes, or systems).
Identify gaps in processes or organization. Challenge self and others to develop and implement solutions.
Hold direct accountability for impact to growth initiatives and strategy development.
Ensure accurate prioritization of key projects/programs within purview.
Hold ultimate accountability for project management services being delivered including organizational budget and/or financial implications.
Assist in the development and execution of micro market strategies to meet expected growth and retention targets.
Other duties as assigned or directed.

Benefits

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.
In connection with this, all employees must comply with both the Health Insurance Portability and Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct.
This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network.
Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.
Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.