Program Manager, Sales Operations

SanMar- External • Issaquah, WA

1d • $100,000 - $140,000 • Remote

About The Position

The Program Manager, Sales Operations plays a key role in how the Sales organization plans, launches, and scales critical initiatives. This role partners closely with cross‑functional stakeholders to design and deliver programs that improve operational efficiency, increase adoption of sales tools and processes, and ensure the success of the Sales team. The role will translate complex business needs into clear, actionable plans and guide initiatives from early discovery through execution and successful rollout.

Requirements

• Bachelor's Degree or equivalent experience
• 4-6 years of project management experience
• 4-6 years of program management experience
• Strong working knowledge of project management tools (e.g., Asana or equivalent)
• Proficiency with Microsoft Office tools (Excel, Word, PowerPoint)
• Ability to quickly learn new systems, tools, and processes
• Strong organizational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Collaborative and stakeholder-focused
• Comfortable leading without authority
• Detail‑oriented with the ability to maintain a big‑picture perspective
• Confident prioritizing work in a fast-paced environment
• Curious, adaptable, and motivated by continuous improvement
• Positive, professional, and solutions-oriented
• Commitment to customer service

Responsibilities

• Oversee and drive long-term program strategy, delivery, and outcomes while anticipating risks and proactively removing blockers
• Lead cross-functional programs from intake through delivery, managing scope, timelines, budget, quality, and risk
• Partner closely with Sales, Sales Ops, and other cross-functional teams to align on program strategy, goals, requirements, and priorities
• Build and maintain program and project plans, roadmap, milestones, and dependencies
• Facilitate working sessions and program meetings to drive clarity, accountability, and progress
• Translate complex business needs into actionable plans, clear documentation, and effective communication
• Analyze workflows to identify inefficiencies and opportunities for improvement
• Define and document program structures, standards, and best practices to ensure consistency across initiatives
• Coordinate multiple initiatives simultaneously while maintaining focus on quality and outcomes
• Allocate resources across projects to optimize efficiency and effectiveness
• Provide clear, reliable status updates and insights that support informed decision-making
• Measure success through operational improvements such as efficiency gains, adoption, and readiness of the Sales organization
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree