Program Manager, Responsible AI

Shipt • San Francisco, CA

17h • $125,000 - $150,000 • Hybrid

About The Position

As an Program Manager, Responsible AI located in San Francisco, CA, Minneapolis, MN or Birmingham, AL, you will be the engine that drives the execution of privacy, data protection, and responsible AI programs across the builder organization. You will be responsible for turning legal requirements and governance frameworks into repeatable processes, tools, and developer-friendly guidance so that teams can move fast and build responsibly. While no two days are the same, you will focus on making AI governance work day-to-day by executing and scaling AI program operations, leading AI risk assessments, and building playbooks and templates that empower teams to work independently. You will support the intake and risk classification of AI-enabled features, track program metrics, and collaborate cross-functionally with Product, Engineering, Security, and Data stakeholders to embed AI governance into delivery sprints and release plans.

Requirements

• You have 3+ years of experience in privacy, data governance, risk, security, or compliance roles
• You have practical experience with AI program delivery
• You have the ability to comfortably work cross-functionally with technical teams and translate legal requirements into actionable guidance
• You have excellent organizational and communication skills
• You have exposure to AI/ML/LLM technologies in a governance or operational context
• You have familiarity with privacy and governance tooling (e.g., OneTrust, Transcend, etc.)
• You have an understanding of software development lifecycles and cloud/data platforms
• You have certifications like CIPP/US, CIPM, AIGP or equivalent practical experience
• You have a technical background and experience working in technology companies

Responsibilities

• Executing and scaling AI program operations
• Leading AI risk assessments
• Building playbooks and templates that empower teams to work independently
• Supporting the intake and risk classification of AI-enabled features
• Tracking program metrics
• Collaborating cross-functionally with Product, Engineering, Security, and Data stakeholders to embed AI governance into delivery sprints and release plans

Benefits

• Employees (and eligible family members) are covered by medical, dental, vision and more.
• Employees may enroll in our company’s 401k plan.
• Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave.
• Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees