Program Manager - Residential
Hoyleton Youth and Family Services•Hoyleton, IL
•$52,853 - $62,920•Hybrid
About The Position
The Program Manager assumes primary responsibility for the operation of the cottage in all aspects, including supervision of youth care staff, development and monitoring of the cottage budget, and assuring that residents are provided a supportive therapeutic environment.
Requirements
- Possess and retain a valid Illinois driver’s license
- Strong organizational and time management skills.
- Excellent interpersonal skills.
- Excellent oral and written communication.
- Must be able to direct services in a manner that reflects appreciation for the cultural background, heritage and identity of the clients.
- Bachelor’s Degree in the human service field with 2 years of experience; or equivalent combination of education and experience.
- Completion of CARE and TCI training is an internal requirement for all staff and must be completed upon hire.
- Ongoing application of CARE and TCI principles is expected and essential to successful job performance.
- Pass the TCI written test annually.
- Pass the TCI physical test every six months (if applicable to their role).
Nice To Haves
- Monthly refresher opportunities are provided.
- Employees who fall out of compliance may be required to retake the full course.
- Consistent participation and application of both CARE and TCI are essential to job performance.
Responsibilities
- Interviews, selects, supervises, and completes performance evaluations for Youth Care Workers assigned to the cottage. Works to correct performance problems as needed, including recommending disciplinary actions to the Director of Residential Services.
- Plans and coordinates work schedules of staff in the cottage to assure required program coverage and works to minimize overtime expenses.
- Schedules and conducts program team meetings. Assures on-going communication among youth care staff and between youth care staff and other members of the residential team, including therapists, recreational, and administrative staff.
- Identifies staff development needs and recommends and/or requires on-going training for cottage staff. Provides input to the annual training plan for residential staff.
- Participates in treatment planning and coordinates implementation of treatment plans for residents in the cottage. Consults with therapist staff concerning behavioral management problems, recommending adjustments to treatment plans as needed.
- Reviews incidents involving restraints or timeouts; identifies patterns associated with individual residents and/or staff and develops strategies to reduce such episodes to the degree possible. Assists with restraints if needed, modeling best practices.
- Assures that required records and reports are completed, including client summaries, incident reports, workers compensation reports, and other administrative and treatment summaries.
- Assures that the cottage, furnishings, and appliances are adequately maintained. Submits maintenance requests as needed. Assures a hygienic environment throughout the cottage.
- Assists in the development of the cottage budget; monitors expenses and minimizes budget variances.
- Oversees the compliance with, and documentation of, Medicaid requirements by assigned staff. Requests training for staff if needed.
- This position requires on-call status whenever applicable.
- Assumes other related tasks as required by the Residential Services Supervisor.
Benefits
- Medical insurance with company funded Health Savings Account (HSA)
- Dental and vision insurance
- Paid vacation, sick, and personal days
- 10 company holidays and 1 floating holiday
- Monthly cell phone reimbursement
- 6 weeks paid parental leave
- 403(b) retirement plan with up to 5% employer match
- Employer-paid life insurance
- Optional supplemental benefits including: voluntary life, short-term disability, long-term disability, accident, and critical illness coverage
- Employee Assistance Program (EAP) available to employees and their household members for additional support
- Tuition reimbursement to encourage continued learning and growth
- BenefitHub Perks Program offering valuable employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
