Program Manager (Release Train Engineer), Associate Director

DTCC • Jersey City, NJ

15d • Hybrid

About The Position

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

DTCC is seeking an Associate Director, Release Train Engineer (RTE) to provide senior servant leadership and operational excellence for an Agile Release Train (ART). You will drive end-to-end program execution across multiple agile teams by leading PI Planning and key ART events, enabling dependency and risk management, and improving flow, predictability, and quality. As a strategic partner to Product, Engineering, Architecture, Risk, and Operations leaders, you will help shape ways of working, champion continuous improvement, and support delivery outcomes in a scaled agile environment.

Requirements

• 8+ years of experience enabling technology delivery in agile environments, including significant experience operating at program/ART level across multiple teams.
• Bachelor's degree preferred or equivalent experience
• Demonstrated ownership of PI Planning facilitation and program execution (planning through outcomes), with a track record of improving predictability and delivery performance.
• RTE training/experience leading an Agile Release Train, including ART-level ceremonies and PI Planning facilitation.
• Experience facilitating Inspect & Adapt events, including problem-solving workshops and sustained improvement backlog follow-through.
• Experience supporting large-scale agile transformations and/or operating model changes across multiple teams and stakeholders.
• Proven ability to manage and drive resolution of cross-team dependencies, delivery risks, and systemic impediments in complex, cross-functional environments.
• Strong facilitation, communication, and servant leadership skills; ability to influence senior stakeholders and guide decision-making without relying on authority.
• Strong Jira experience including creating/maintaining boards, facilitating backlog/refinement hygiene, and using dashboards/reports to provide program-level visibility.
• Experience coaching Scrum Masters/teams and driving continuous improvement
• Background in financial services, risk, or other regulated environments.
• Experience mentoring other delivery leads and/or leading an agile community of practice.

Nice To Haves

• Relevant agile certifications (e.g., Certified ScrumMaster (CSM), Advanced CSM (A-CSM), SPC (SAFe Practice Consultant), PMI-ACP) are a plus.

Responsibilities

• Own and facilitate PI Planning end-to-end for the ART, including pre-PI readiness, stakeholder alignment, and post-PI execution follow-through.
• Lead and evolve ART operating rhythms and ceremonies (e.g., Scrum of Scrums, PO Sync, System Demo, Inspect & Adapt), ensuring decisions, actions, and outcomes are driven to closure.
• Drive program-level visibility and governance across scope, commitments, dependencies, risks, and impediments; escalate effectively and enable timely decision-making.
• Partner with Product Management, Engineering, Architecture, Risk, and Operations to align priorities, manage trade-offs, and remove systemic blockers impacting delivery.
• Improve flow and predictability through data-driven execution management (e.g., PI/iteration predictability, throughput/lead time, defect trends), and actionable improvement plans.
• Coach and develop Scrum Masters and agile leaders and help scale consistent agile practices across teams.
• Lead Inspect & Adapt outcomes, including problem-solving workshops, improvement backlog creation, prioritization, and sustained follow-through.
• Support transformation initiatives by identifying process bottlenecks, influencing cross-functional ways of working, and contributing to enterprise agile maturity.

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree