Program Manager, Rater & API Strategy

Porch Group•Seattle, WA

9d•$88,500 - $123,900•Remote

About The Position

Porch Group is a leading vertical software and insurance platform. As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Most of Porch's new insurance business flows through the comparative rater channel, making this role a direct driver of written premium growth. As Rater & Agency Integration Program Manager, you will own the strategy, roadmap, and partner relationships for how comparative rating platforms — such as EZLynx, PL Rater, and Bolt — and large directly-integrated agencies connect into our business. You will serve as the single accountable owner for getting new products, states, and brands live on rater platforms quickly and reliably, migrating legacy point-to-point integrations onto our Gateway API, and ensuring every live connection is optimized to maximize new business production. Operating at the intersection of engineering, product, distribution, and external partners, you will also serve as the technical bridge to our Sales and Distribution teams — providing scoping support for strategic prospects and ensuring agents have what they need to capture the rates they're eligible for.

Requirements

7+ years of experience in program management, integration program management, or partner/vendor program management, ideally spanning both technical and business stakeholder groups.
Direct experience with comparative rater platforms (e.g., EZLynx, PL Rater, TurboRater/ITC, Bolt, or similar) and launching new products, states, or carriers/brands on them.
Experience with agency connectivity, API gateway, or system migration programs — including migrating point-to-point or system-specific integrations to a centralized API or gateway model.
Experience serving as the primary point of contact for external technical escalations, with demonstrated ability to triage, prioritize, and drive issues to resolution across teams.
Working knowledge of API integration patterns (REST, SOAP, gateway/proxy architectures) sufficient to partner credibly with engineering without needing to be hands-on with implementation.
Strong program governance skills: roadmapping, dependency management, KPI definition, and cross-team risk escalation.
Demonstrated ability to build prioritization frameworks and communicate tradeoffs clearly to executive stakeholders, especially when launch speed and integration health compete for the same resources.
Insurance industry experience (P&C, agency distribution, comparative rating, or carrier integrations) required.
Excellent written and verbal communication skills, with comfort presenting recommendations to senior leadership and negotiating directly with agents, rater partners, and agency partners.
Comfort partnering directly with a partner's engineers to dig into submitted data and rating logic — not just confirming a connection is technically live — to improve competitive rate outcomes.
Experience partnering with Sales or Business Development teams on scoping, feasibility, and technical credibility in front of a prospective partner.

Responsibilities

Own the roadmap and drive execution for getting new products, states, and brands live on comparative rater platforms (EZLynx, PL Rater, Bolt, and similar) in a timely fashion, treating launch speed as a direct driver of new business growth.
Serve as the primary point of contact for all rater and direct-agency integration issues, escalations, and migration requests — triaging, prioritizing, and driving them to resolution across engineering, product, and distribution.
Own the strategy and roadmap for migrating comparative raters and large directly-integrated agencies from point-to-point connections onto the Gateway API, sequencing migrations by business impact, technical readiness, and risk.
Partner with the API Product Manager and Engineering Manager to translate launch and migration roadmaps into scoped, sequenced engineering work, ensuring requirements reflect real-world rater and agency workflows.
Work closely with Distribution leaders to align launch and migration timing, minimize disruption to active business, and coordinate communication with external partners.
Run regular, proactive relationship touchpoints with rater partners and large directly-integrated agencies to surface pain points ahead of escalation, negotiate timelines, and identify opportunities to expand or improve connectivity.
Join National Partner calls as the technical face of the team — partnering with partner engineers and product teams, and presenting directly to agents, to ensure the best eligible rate is being displayed.
Define and track program-level KPIs including time-to-live, migration velocity, integration uptime, quote volume, conversion, discount capture rate, rate leakage, and escalation resolution time, reporting progress and risk to leadership.
Own and maintain the project plan, timelines, and communications around integrations, performance, and risks/issues.
Audit how connected raters and agencies structure and submit data (fields, defaults, optional attributes) to identify mis-mapped or missing data that suppresses eligible discounts or defaults to a worse rate, and drive fixes with partners and engineering.
Partner with Product and Underwriting to stay current on rating-rule, discount, and eligibility changes, and ensure they are reflected correctly across rater and Gateway integrations.
Build monitoring and reporting to flag quotes or integrations where data-quality or mapping issues are suppressing rate competitiveness, and proactively alert Sales/Distribution when a change is detected.
Establish governance and onboarding standards so new comparative raters or large agencies connect directly to the Gateway API going forward, preventing future integration sprawl.
Identify and advise leadership on strategic opportunities within the rater and direct-agency network, including new integration patterns, competitive gaps, and growth opportunities.

Benefits

Comprehensive coverage for your health, life, and financial wellbeing.
Three (3) Medical plan options, two (2) Dental plan options, and a Vision plan.
Voluntary Critical Illness, Hospital Indemnity and Accident plans.
Pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
Company paid Basic Life and AD&D, Short and Long-Term Disability benefits.
Voluntary Life and AD&D plans.
Both traditional and Roth 401(k) plans are available with a discretionary employer match.
Supportlinc wellbeing program provides access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
LifeBalance offers year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
Flexible paid vacation.
Company-paid holidays of typically nine per year.
Paid sick time.
Paid parental leave.
Identity theft program.
Travel assistance.
Fitness and other discounts programs.