Program Manager / Project Manager

Genezen•Indianapolis, IN

1d•Onsite

About The Position

The Program Manager supports client programs through Process Development and into GMP Manufacturing of gene therapy viral vectors. The PM is well-versed in contract clinical manufacturing and effectively delivering client projects in a fast-paced environment. The Program Manager will act as the primary contact between clients, Genezen project team members, and functional groups to track progress and ensure the delivery of quality products and services. They will be responsible for developing, tracking, and reporting on the projects. They will effectively monitor and present project updates to relevant stakeholders, clients, and project team members.

Requirements

BS degree in scientific field
3+ years of experience effectively managing projects in pharmaceutical or biotech company, CDMO, CRO, or related experience
Proficient in MS Office Suite, including MS Project or similar project management software

Nice To Haves

BS degree in life sciences
PMP training or certification
1-2 years of life science laboratory experience, especially cell culture, molecular biology, virology

Responsibilities

Deliver client satisfaction through timely, effective communication and facilitation of expectations with stakeholders
Prepare detailed project schedules, including identification of major milestones for overseeing, controlling, communicating, and managing all activities required to complete client projects
Monitor projects and help resolve issues or escalate appropriately to ensure on time delivery of all milestones and help identify risk mitigation plans
Organize, set agenda for, and lead meetings with clients and internal teams to facilitate project completion
Ensure that project deliverables are client focused, results oriented, performance driven, and in compliance with all applicable internal and external requirements
Deliver project status updates to team members and clients during all stages of the project, manage expectations, and escalate risk immediately
Build strong relationships with clients and collaborate with business development to obtain new business opportunities from existing clients
Monitor project costs and prepare regular project updates with management and clients
Support company financial goals and objectives by supporting forecasting processes, assuring timely invoicing of project milestones, and supporting finance department in resolving disputes related to accounts receivable from clients
Identify appropriate applications and methods in managing projects
Proactively suggest improvements to existing processes and think creatively to promote new ideas that will benefit the team and our overall efforts