Program Manager, Product Planning

Carnival CorporationMiami, FL
Hybrid

About The Position

This role is responsible for facilitating the planning and execution of cross-functional projects, programs and initiatives. This will include ad hoc research, benchmarking and analysis as well as creating and maintaining tools to support planning, decision making, and resource allocation.

Requirements

  • Minimum Education: Bachelor’s Degree/ Master’s Degree a Plus
  • Discipline/Major: Business Management, Operations Management, Industrial Engineering, Finance, IT, Consulting, or related fields
  • 5 + years of experience program management, project management, product development or operations having to manage multiple large projects through a digital platform
  • Critical Professional Related Technical/Computer Skills: MS Project or equivalent
  • Proficiency in Microsoft Office, advanced in Excel, Project, Visio and PowerPoint.
  • Strong analytical, verbal, written and presentation skills. Ability to interpret data, formulate business questions and make recommendations.
  • Understanding of the complete ecosystem that makes up a guest experience including the operational requirements needed to support it
  • Ability to build strong relationships and solicit cooperation from individuals in a variety of roles making up a cross-functional team needed to take a project from vision to reality.
  • General understanding of how to read architectural drawings, material specifications and/or take measurements on drawings using programs on AutoCAD or PDF based programs such as BlueBeam Revu
  • Must take initiative, demonstrate ownership, work with minimum supervision, multi-task and balance numerous evolving priorities; strong organizational skills and agility are critical

Responsibilities

  • Facilitate planning and execution of cross-functional projects, programs, and initiatives.
  • Drive alignment between teams of diverse stakeholders while ensuring clear understanding of accountability, responsibility and deadlines for all workstreams.
  • Follow up with stakeholders as needed to identify and alleviate bottlenecks.
  • Mange timelines and deliverable schedules.
  • Ad hoc research, benchmarking, and analysis as required for any project or initiative.
  • Synthesize various information and data to develop strategic recommendations.
  • Create and maintain tools independently in a digital platform for the purposes of managing large, complex processes in a fast-paced environment encompassing, planning, responsibility assignment, timelines, budgets, approvals, commitment and milestone tracking.
  • Provide weekly / monthly status reports and dashboards.
  • Develop from scratch and regularly update as needed.
  • Provide regular updates to stakeholders and senior levels of executive leadership on Brand Experience and Product Development workstreams
  • Partner with Shipboard Operations Analytics to analyze qualitative and quantitative data from Carnival databases and other sources to generate useful metrics as needed
  • Create and maintain a system and process for identifying, prioritizing, tracking and evaluating innovative concepts from various sources including shipboard and shoreside team members, market research and consumer insights.
  • Build and maintain shared workspaces and team sites to foster efficient collaboration

Benefits

  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site Fitness center at our Miami campus
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