Program Manager, Prison Education

Yavapai College•Prescott, AZ

20h•Onsite

About The Position

The Prison Education Program Manager serves as the primary on-site representative of Yavapai College within the Yuma correctional facility and is responsible for coordinating daily operations of the College’s Prison Education Program (PEP). This position provides direct support to incarcerated students through recruitment, admissions, onboarding, financial aid guidance, academic support coordination, and reentry preparation. Working collaboratively with correctional facility staff, faculty, advisors, and college departments, the Site Manager ensures students successfully navigate the educational process while maintaining compliance with college procedures, prison regulations, and federal/state requirements related to prison education programs. This position works within the Yuma correctional facility and serves as the primary liaison between Yavapai College and correctional partners and reports to the Associate Vice President of Enrollment Management.

Requirements

Associate's degree
Two years of experience in higher education, student services, workforce development, corrections, social services, or related field
Knowledge of higher education student services and enrollment processes
Ability to work independently within a correctional facility environment
Strong interpersonal and relationship-building skills
Strong organizational and case management skills
Ability to maintain confidentiality and professionalism
Ability to manage multiple priorities and solve complex student issues
Effective oral and written communication skills
Ability to collaborate across departments and external agencies
Skill in data tracking, reporting, and compliance documentation
Ability to work effectively with diverse student populations

Nice To Haves

Experience working in correctional education or prison education programs
Experience with financial aid administration or advising
Experience with student information systems and CRM platforms
Knowledge of Pell Grant regulations for incarcerated students
Experience working collaboratively with government or correctional agencies
Bilingual (English/Spanish)

Responsibilities

Coordinate and support the daily operations of the Prison Education Program within the correctional facility.
Serve as the primary on-site liaison between Yavapai College and prison administration, education staff, and security personnel.
Ensure program operations align with correctional facility procedures, security requirements, and college policies.
Coordinate recruitment into the program, student access, technology needs, instructional materials, and testing processes.
Assist with implementation and continuous improvement of prison education processes and student support systems.
Recruit prospective incarcerated students and provide information regarding educational opportunities and program requirements.
Assist students with admissions applications, residency documentation, placement processes, and enrollment steps.
Guide students through financial aid processes including FAFSA completion, verification requirements, and Pell Grant eligibility for incarcerated students.
Support students with onboarding, orientation, registration, and understanding academic pathways and graduation requirements.
Coordinate with Enrollment Management, Advising, Financial Aid, Registrar, and Academic Divisions to resolve student barriers.
Provide direct student support through individual meetings and ongoing communication within approved correctional protocols.
Monitor student progress and coordinate interventions for students experiencing academic or personal barriers.
Connect students with college and community resources that support persistence, transition, and reentry success.
Maintain accurate student and program records in compliance with FERPA, Department of Education regulations, prison policies, and institutional procedures.
Assist with reporting requirements related to Prison Education Program approval, accreditation, financial aid compliance, and program outcomes.
Prepare reports, documentation, and data tracking related to enrollment, retention, completion, and student success metrics.
Communicate effectively with multiple stakeholders while maintaining professionalism and confidentiality in a correctional environment.
Serve as an advocate for incarcerated learners while balancing institutional and correctional requirements.
Assist students, faculty, and prison staff with approved educational technology platforms and secure learning management systems.
Perform other duties as assigned.