Program Manager - Parking Operations (Tech Campus)

Propark MobilityMountain View, CA
Hybrid

About The Position

We are seeking a highly organized and strategic Project Manager to join our Real Estate Workplace Services (REWS) Transportation team. As a cornerstone of our Parking team, you will be responsible for leading complex, cross-functional projects that optimize parking operations, implement cutting-edge technology, and enhance the daily workplace experience for thousands of employees. This role requires a blend of high-level stakeholder engagement, technical implementation oversight, and the ability to scale solutions across a diverse global real estate portfolio.

Requirements

  • Obtained or willing to obtain a professional Project Management certification (e.g., Google Project Management: Professional Certificate).
  • Proven track record in managing large-scale operations or infrastructure projects, preferably within real estate or transportation sectors.
  • Familiarity with Smart Technology ecosystems, API integrations, and asset management software.
  • Exceptional communication skills with the ability to lead high-level engagement and act as a single point of contact for complex project teams.

Nice To Haves

  • Experience with EV charging infrastructure management, vehicle access control systems (e.g., license plate readers, gates), or parking reservation software.
  • Ability to build foundational processes that support rapid growth across hundreds of global office locations.
  • Skilled at resolving complex hardware requirements for smart buildings, including internet connectivity and radio frequency signal challenges.

Responsibilities

  • Lead and execute priority parking projects, transitioning the program from traditional models to a data-driven approach.
  • Partner with diverse stakeholders—including Building Ownership, Property Management, Workplace Technical Services, General Contractors, and Electricians—to develop scalable solutions.
  • Oversee the deployment of advanced parking technologies, such as occupancy sensors, RFID access controls, EV charging reservation systems, and Salesforce-integrated vehicle databases.
  • Identify and implement workflows that maximize efficiency, streamline inventory management (for valet, events, and construction), and maintain high user satisfaction.
  • Direct the expansion and maintenance of electrical vehicle (EV) charging infrastructure, coordinating hardware and software upgrades to meet growing demand.
  • Develop long-term strategies for construction planning, wayfinding, and operations that are globally consistent yet locally relevant.
  • Actively manage project budgets (up to $5.5M annually) and mitigate risks associated with timeline reliability and administrative overload.
  • Ensure continuous evaluation of data integrity within systems and implement commissioning packages to improve project handoff to stakeholders.
  • Provide exemplary leadership and development to your teams.
  • Provide support and guidance to supervisors and managers in handling customer service issues and day-to-day operational needs.
  • Develop and maintain lasting, mutually productive client relations and attend client meetings.
  • Review management reports and client statements on a consolidated basis to ensure actual financial results meet both corporate and client budgeted expectations.
  • Review performance metrics, forecasts, and KPIs, analyze trends, and work with senior managers and/or the corporate office to maximize performance.
  • Work with both the regional teams and corporate to prepare annual budgets to ensure that a proper plan for the generation of revenues, allocation of staff, and operating expenses are established for the fiscal year.
  • Perform other tasks as developed and assigned by company management.

Benefits

  • Free Parking!
  • Flexible scheduling
  • Paid Holidays
  • Wellness programs
  • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
  • Paid vacation
  • Extra day-off on your birthday!!
  • Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
  • Seven (7) paid holidays
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