Program Manager - Operations, Travel & Training Coordination

Forged Fiber 37•Dallas, TX

2d•Hybrid

About The Position

About Forged Fiber At Forged Fiber, our mission is bold but simple: deliver fast, reliable, future-proof connectivity that builds the foundation for everything online. As we execute, we believe the right way to do something is the only way. This foundation guides how the company builds, operates, and maintains a state-of-the-art open-access fiber network platform that empowers millions. Forged Fiber is about more than building a network. It is about people. Every role matters. Every contribution counts. Together, employees create impact through teamwork, trust, and a shared commitment to excellence. The Role The Program Manager will serve as a central coordination and execution lead for large-scale travel planning, training coordination, and multi-group operational logistics . This role requires a highly organized, detail-oriented professional with strong Microsoft ecosystem expertise who can manage multiple workstreams, align large groups, and ensure disciplined execution across planning, scheduling, communications, and reporting. This role is ideal for someone who thrives in complexity, excels at coordination over direct authority, and can keep large groups focused, prepared, and on schedule.

Requirements

5+ years’ experience in Program Management, Operations Coordination, or Project Management
Demonstrated experience coordinating large groups, events, training sessions, or travel logistics
Advanced proficiency with Microsoft Excel, Outlook, Teams, PowerPoint, and SharePoint
Exceptional organizational skills with the ability to manage multiple parallel workstreams
Strong written and verbal communication skills
Proven ability to operate in fast-paced, high-change environments

Nice To Haves

Experience supporting training programs, onboarding events, or workforce ramp-ups
Background in operations, field services, or enterprise programs
Familiarity with governance, intake, and status reporting forums
PMP, PgMP, or comparable program management certification (preferred, not required)

Responsibilities

Own and coordinate end-to-end planning for large group travel, training events, and operational sessions (including multi-location and multi-team coordination).
Develop and maintain integrated schedules, trackers, run-of-show documents, and contingency plans .
Coordinate across stakeholders (operations, HR, training leads, vendors, leadership) to ensure alignment and readiness.
Track dependencies, risks, and issues; proactively escalate and resolve blockers.
Plan and coordinate travel for large cohorts including flights, lodging, ground transportation, and travel calendars.
Ensure compliance with company travel policies and cost controls.
Act as a single coordination point for itinerary changes, exceptions, and issue resolution during travel windows.
Support training program logistics , including session scheduling, attendee registration, materials preparation, and onsite/virtual readiness.
Coordinate instructors, facilitators, rooms, technology, and attendance tracking.
Ensure training communications are clear, timely, and actionable for large audiences.
Leverage Microsoft Office and M365 tools to manage and automate coordination work: Excel for rosters, trackers, budgets, and attendance Outlook for large-scale scheduling and calendar management Teams for communications, files, and collaboration SharePoint / OneDrive for document and version control PowerPoint for leadership-ready readouts and executive summaries
Maintain clean, audit-ready documentation and shared artifacts.
Produce clear status reports, dashboards, and executive summaries for leadership.
Maintain consistent communication cadences with stakeholders and participants.
Document lessons learned and continuously improve coordination processes.